Monday, October 31, 2016

The One Content Marketing Question You Need to Ask (That May Scare You)

content-marketing-question

“The latest issue of CCO didn’t arrive. Can you please verify that I am still on your list?”

While this comment may seem problematic, I can’t think of a better compliment. Someone is missing the content we are publishing.

Today’s post is a post we published last year, but we wanted to update and bring it back — and add more examples from our community — because it’s something you need to be thinking about.

How would you answer this question?

Would anyone miss your content if you did not publish it?

This is a question Joe Pulizzi has asked — and it’s something he talks about in his book, Content Inc. As Joe explains:

“Let’s say someone rounded up all your content and placed it in a box like it never existed. Would anyone miss it? Would you leave a gap in the marketplace?

If the answer is no, then we’ve got a problem, Houston.

We want customers and prospects needing … no, longing for our content. It becomes part of their lives … their jobs.”

I think of this as “content anticipation,” a term I borrow from others. This is not a new concept — in fact, I vividly remember reading a post from Frank Reed on content anticipation years ago, and the concept has stuck with me. Andrew Davis also wrote about this concept and provided a great example of content that people anticipate from Joseph Kalinowski, CMI’s very own creative director. But content anticipation isn’t something on which most marketers are focused.

joseph-kalinowski-man-cave-facebook-example

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Anticipation goes beyond subscription

One of the most important metrics you should track is your number of subscribers. Building subscribers is an essential goal, but are you taking this a step further to see if people actually are looking forward to getting your content?


One of the most important metrics you should track is your number of subscribers says @michelelinn. #ROI
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Anticipation is key to loyalty and advocacy

Why do you want people to anticipate your content? These people are loyal readers — and loyal to your brand. While content marketing is useful in helping you build awareness and impact revenue, it’s so powerful because it can help you build a better customer. If you have loyal readers, chances are you have people who are excited about your brand — and want to share it with others.


#Contentmarketing is powerful because it can help you build a better customer says @michelelinn.
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How to create content your audience will crave

Of course, the question becomes: How do I create content that my audience craves?

Before we look at some things that you could do, here are some reasons why people may not miss your content:

  • It does not truly answer questions.
  • It covers a topic too broadly.
  • It is me-too content that sounds like any other brand.
  • It is dull — and people do not want to read it (even though they should read it).
  • It’s not in the format someone wants to use.
  • It reads like an advertisement or promotional post.

What can you do? Think about the content that you love, both in your industry as well as in general. Study those authors, designers, and videographers and try to figure out why you love them and why you look forward to viewing their content.

  • Is it their tone?
  • The way they make their points?
  • The headlines?
  • The length?
  • The design?
  • The format?
  • The spin on a topic?

Your intent is not to copy what others are doing, but to truly study — and reverse-engineer — what works well. At the very least, you’ll get some ideas on how you can better create and design content for your audience.

HANDPICKED RELATED CONTENT:
31 Types of Content We Crave [Infographic]

Examples of content people look forward to

I reached out to the best community — the Content Marketing Institute LinkedIn Group — and asked what type of content our community truly looks forward to receiving.  You can read all of the responses, but here are a few of my favorites, in various categories mostly from non-marketing brands:

Cleveland Metroparks

Pam Kozelka called out the monthly issue of the Cleveland Metroparks magazine, Emerald Necklace Newsletter. As she explains: “I get it in print and have my calendar next to me when I read it. It is where I find great local resources of things to do for our family.”

What to learn from this example: This is useful and usable content. I look forward to receiving something that helps me pursue my interests (such as fun family outings).

emerald-necklace-newsletter

YETI

Skyler Moss told me he looks forward to receiving anything from YETI, which sells innovative coolers. He explains: “They do such a great job at storytelling, with some subtle marketing dropped in, but they make it real. I know they use an agency to produce this but the direction and their voice resonate across every customer interaction they do. It’s not forced on you and you know that it will be entertaining and worth your time.”

What to learn from this example: While I could relate to the park magazine, YETI was a new one for me — but I can see why Sklyer is hooked. The stories are told well — and they are something people want to read. And the brand is relatable and visually appealing.

yeti

Moz Whiteboard Fridays

While this is an example from a marketing brand, I couldn’t help but include it. I have a similar love for Moz’s videos that Doug Kessler recommended.

What to learn from this example: Doug sums up the lessons from this example well: “Reliably clear, useful, practical, and easy to learn from. Every Friday for nine years.”

moz-whiteboard-fridays

Vlogbrothers

Monina Wagner shared the Vlogbrothers as the content she looks forward to: “They not only run a YouTube channel – they publish two videos a week – but they also produce the wildly successful VidCon conference. (You may have heard of one of the brothers, John Green, who wrote The Fault in Our Stars and Paper Towns. John built an audience for his books through the YouTube videos that are geared toward young adults.)”

What to learn from this example: I love how this consistent content that people anticipate has spurred a conference as well.

vidcon-event-example

Dublin, Ohio, Facebook feed

Mike Myers mentioned he looks forward to the Facebook feed from his hometown, Dublin, Ohio

What to learn from this example: I like that this example is outside of a traditional series. As Mike wisely explains, “It may sound odd, but I look forward to my Facebook feed every day. That’s content, too!” You can’t beat truly relevant and niche content.

facebook-feed-dublin-ohio

The Full Monty

The Full Monty, a curated digest of marketing news, as mentioned by a couple people. Mike Myers mentioned this as a newsletter he looks forward to receiving, and Jeremy Bednarski said he looks forward to the podcast.

What to learn from this example: You can distribute the same content in multiple ways — and help multiple audiences. When people sign up for Scott Monty’s The Full Monty, they have the option to receive this weekly series as an audio show, newsletter, or both.

the-full-monty

Zulily

Lisa Dougherty talked about how much she loves the online retailer Zulily: “They send out personalized emails and use Facebook Messenger to let me know when they have sales on brands that I love. This makes for an awesome personalized shopping experience. I can also send them a message on Facebook if I have a question or a problem with my order, and they are on it! So convenient.”

zulily-facebook-chat-message-example

What you can learn from this example: People love things that are tailored to them, and this is a perfect example of that.

zulily-personalized-email-example

Podcasts

There were a slew of podcasts mentioned that content people look forward to receiving, including The Brand Newsroom, Unthinkable, Social Pros, This Old Marketing, and many more.

What you can learn from these examples: Far and away, the type of content mentioned most often in the LinkedIn community was podcasts. The combination of consistency and personal connection in podcasts make these a medium that people look forward to.

I’d love to hear from you: What content would you miss if it were gone? Anything is fair game — it does not need to be from a brand. You can use this list to get inspired to create content that your audience will truly love.

Want to learn more about creating content-driven and crave-worthy experiences for your customers? CMI’s step-by-step workbook will show you how.

Cover image by Joseph Kalinowski/Content Marketing Institute

The post The One Content Marketing Question You Need to Ask (That May Scare You) appeared first on Content Marketing Institute.

Sunday, October 30, 2016

How to Attract the C-Suite to Your Events

attract-csuite-events

The insights and experience that come from interactive, interpersonal exchange — be it a salon, forum, conference, or a virtual roundtable — offer a unique experience that simply can’t be replicated in other formats and channels.

Getting the right people in the room is key to your event’s success, and no audience is more challenging than the C-suite. The group is highly desired by marketers, but also frustratingly tough to convene. Top executives won’t take time away from the office unless they are convinced they’ll get significant value, and they will readily punt an invitation to their team if the case is not persuasive.

In my work helping companies bring executive clients to the table, I have found three core elements to boost C-suite attendance and participation. The principles hold true whether the event is in-person or virtual.

Content — or your event’s agenda — is the primary hook and it needs to be tailored specifically to your C-suite audience. Executives seek intriguing, surprising, or useful ideas that address their greatest business challenges. They also crave solutions that push beyond common wisdom. Outcomes and impact matter; benefits and features don’t. Executives often shy away from events — particularly those held by vendors — because they fear the sales pitch. Keep the content focused on the two or three things they need to do to create value now, shared in the form of a story, and you will get their attention.

Co-creation is the most effective tool for creating a compelling executive event. What does it involve? Co-creation requires that you invest time and resources up front to collaborate with key, high-value participants; together you test, shape, and vet the topic agenda, content focus, speakers, and experts. Their advice will help you uncover the most timely and critical issues, and even develop a shared sense of ownership of the event. Co-creation also uncovers useful feedback to help shape the speakers’ presentations for maximum value. And participants who contribute to the program tend to promote and advocate for the event to their peers and colleagues, enhancing its appeal.


Co-creation is the most effective tool for creating a compelling executive event via @RoanneNeuwirth.
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Connection to peers and experts makes the case for relevance. Executives value insights from those they consider their true peers, and they appreciate the opportunity to listen to and learn from the source. Craft the speaker roster with peer leaders who can share their case studies and lessons learned, and take the opportunity to engage your own executive clients as presenters. Also consider external experts who participants identify as thought-provoking and inspirational. Keep in mind that this is not the time to parade your product managers across the stage; their messages likely won’t resonate with the audience and could detract from the strategic nature of the conversation.

These three elements are requisite for attracting the C-suite to your events, but they are not necessarily sufficient. It’s also important to take stock of why you want to engage executives through an event, and where you are starting from in making the ask. If you don’t have a relationship or some connection in your business to your target executives, getting them to care about your event will be a stretch without a hook or context of some kind. If you are relying on a third party to make cold calls to fill the seats, chances are you will find it a challenge to extend the conversation beyond the meeting, which won’t help your business.

Consider these approaches in shaping your plans and helping boost attendance for your next executive event.

1. Understand your target

Ask yourself why you want to convene that particular set of executives. Do you know what issues they care about? Do you have credible knowledge to share to help them? Who in your own organization has a relationship to them? What do you want to come out of the event — and is the conversation sustainable by your sales teams and client executives beyond the event? The value proposition should be clear on both sides, or you may want to reconsider your target. For example, if you sell marketing technology, while chief marketing officers are on every vendor’s “must-engage” list, their deputy or peer responsible for marketing technology may be more interested in your message and better able to engage in a valuable dialogue.

2. Connect to a peer core group

One way we establish relevance with a targeted audience is to (a) create a steering committee of peer executives to advise on the program, or (b) connect the program to a customer advisory board or council composed of those peers. Obtaining early input and guidance on what makes a compelling event agenda is critical to turn would-be attendees into co-creators and peer evangelists.


Obtaining early input & guidance on what makes a compelling event agenda is critical via @RoanneNeuwirth.
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3. Leverage your senior executives

Enlisting your own C-suite to help host a peer conversation is a great tool to draw in others and build credibility. If you are hoping to convene CIOs at your next event, for example, get your CIO to serve as the draw by sharing his or her story as part of the program. Commitment from your own executive team reinforces your focus on value-added exchange.

4. Start small and intimate

Given their interest in connecting with peers and exchanging ideas, one way to court executives and demonstrate your value as a convener is by hosting small events, such as dinners or forums. Seeded with the right content and attendee mix, these types of sessions create the kind of focused environments executives value, away from the throngs of attendees who flood larger events. If you’re trying to attract the C-suite to the large events you run, consider creating a special executive track or pre-event forum. As you build credibility over time, you will find it easier to bring in a larger C-level audience.

5. Think engagement, not attendance

I often hear from marketers that even when they can get executives to come to one event, the executives won’t come back to the next one. This makes it more difficult to use events to build relationships and create an exchange of value over time. With an executive audience, this tends to happen when the meeting team is more focused on filling a seat quota rather than creating the right dialogue, or when the content is salesy, tactical, and unconnected to a broader, more strategic exchange of ideas. Executives want to do things that bring them value, and will stick with you if you overcome these pitfalls. Viewing your events as one element of your more comprehensive engagement strategy will help refocus on what it takes to get traction with this audience.

The bottom line is that you can attract the C-suite to your events, and even make them look forward to coming again and again. But there are no shortcuts; convening worthy peers and valuable ideas is paramount. With the right strategy, setting, and audience, you will find your events C-suite worthy.

This article originally appeared in the October issue of Chief Content Officer. Sign up to receive your free subscription to our bimonthly print magazine.

Cover image by Joseph Kalinowski/Content Marketing Institute

The post How to Attract the C-Suite to Your Events appeared first on Content Marketing Institute.

Saturday, October 29, 2016

This Week in Content Marketing: Content + Audience for the Win

content-audience-win

PNR: This Old Marketing with Joe Pulizzi and Robert Rose can be found on both iTunes and Stitcher.

In this episode, Robert and I discuss the proposed merger of AT&T and Time Warner and what it might mean for marketers. We also take a look at how email is becoming more important than ever and dissect the latest APAC content marketing research. Our rants and raves include a new content book and our sympathies for poor, poor Mashable; then we wrap up with an example of the week from Pinsent Masons.

This week’s show

(Recorded live on October 25, 2016; Length: 1:03:38)

Download this week’s PNR This Old Marketing podcast.

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Today’s episode sponsor

  • Noosh: Each year we cull through thousands of Content Marketing projects to gather useful insights about costs, collaboration, vendor management, and more. We’ve analyzed more than 175,000 projects from companies around the world to summarize things like the average cost of a project, number of team members, time to complete, etc. Download your copy of this essential benchmark now to see how your company compares to averages around the world! Get the Content Marketing Benchmark Report.

noosh_research_cover

1.    Content marketing in the news

  • AT&T agrees to buy Time Warner for $85.4 billion (10:00): As reported in The New York Times (and just about every other media outlet on the planet), the telecommunications giant’s purchase of content kingpin Time Warner (the home of lucrative properties like HBO and CNN), would create a new colossus capable of both producing content and distributing it to millions of customers. While Robert remains skeptical that AT&T will actually be able to execute on a content + distribution opportunity like this in a meaningful way, he does believe it hastens the need for product companies and agencies to get into the media business.
  • Survey shows email is making a strong resurgence (21:04): A new Adobe Digital Insights report has found that, not only is email evolving to survive in an text-and-emoji-obsessed world, it’s actually thriving. As discussed in an article on com, time spent with email is up 17%, year over year, partly due to the rising use of smartphones, which make email more accessible throughout the day. Though we felt some of the stats could be open to interpretation, we applaud the ambitions of this research, given that email is such an important mechanism for building an audience of subscribers.

Time spent w/email is up 17% YOY partly due to the rising use of smartphones via @adobe.
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  • Are APAC marketers adequately informed about content marketing? (28:17): A recent survey report by HubSpot and SurveyMonkey aims to provide marketers across the Asia-Pacific region with a data-backed summary of current trends in content marketing. However, an analysis published on LinkedIn by King Content Singapore’s head of content questions whether survey respondents truly understand the purpose and processes involved in the technique. In our experience, most marketers lack a clear, complete understanding of content marketing – not just those in the APAC region. But we do share the author’s concerns about other parts of the study.   

2.    Sponsor (40:33)

  • Curalate: The Complete Guide to Visual Commerce. Which three obstacles keep marketers up at night? By now, you probably know that discovery and purchases are driven by lifestyle content. How can you minimize clicks between the lifestyle content consumers love and the products they want to buy? We’ve created a guide explaining how lifestyle content is changing the way commerce works. Learn how marketers and site managers can 1) find more creative, 2) identify top performers and 3) connect lifestyle content to product conversions. Download the guide now.

curalate_logo_color_143x25-2-1

3.    Rants and raves (43:05)

  • Robert’s “quick commentary” #1: Harvard Business Review talks about a new book, The Content Trap, by Bharat Anand, which contends that digital strategy needs to shift focus from “produce the best content” to “create the best connections.” While he can’t really argue for (or against) the overall premise, Robert isn’t quite convinced that the author has offered sufficient proof to support his conclusions.  
  • Robert’s “quick commentary” #2: In a recent blog post, new-media advocate Thomas Baekdal takes a hard look at how the media frequently cites YouTube views as being the online equivalent of TV ratings. For the most part, Robert agrees with Baekdal’s assertions; but he feels that, in analyzing the relative merits of the two formats, ad buyers need new measurements that will help them distinguish the value of media that is bought vs. media that’s delivered.
  • Joe’s rant: Mashable covers the news that Chipotle is launching a Snapchat show, called School of Guac. While I don’t have much to say about the creative effort itself, the Mashable article totally made my head spin, due to all the pop-ups, pop-overs, scrolling ads, and other annoying distractions that make the reading experience completely unusable.
  • Joe’s rave #1: Clothing retailer GAP has come out with a really interesting new magazine called Document, which was recently profiled on magCulture. I encourage everyone to explore this well-conceived print effort – particularly its coverage of the history of fashion trends related to the GAP brand.
  • Joe’s rave #2: This Recode post shared breaking news that The New York Times is purchasing The Wirecutter. The five-year-old gadgets and electronics guide was founded by a former editor at Gizmodo and is all affiliate-run – making it an interesting example of a publisher moving away from a completely advertising-based revenue model.

4.    This Old Marketing example of the week (55:27)

  • In preparation for an upcoming webinar Robert is producing for Lawyers Marketing Association, he came across a Content Marketing Today case study on a wonderful piece of content, which just happens to have been highlighted in my first book, Get Content Get Customers. U.K. law firm Pinsent Masons created a content marketing brand called Out-Law, aimed at making British law firms seem more contemporary and accessible in the eyes of its current and potential technology law clients. Simultaneously launched in print and online, (though only the online version remains today), the initiative’s somewhat edgy name was chosen to evoke images of the American Wild West, to suggest the idea of outside-the-box thinking from a legal perspective. The case study article refers to the effort as “an enjoyable business publication that just happens to cover topics about technology law,” which makes it an excellent This Old Marketing example of how content can really help companies differentiate themselves in the marketplace.

pinset-masons_tom

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For a full list of PNR archives, go to the main This Old Marketing page.

Cover image by Joseph Kalinowski/Content Marketing Institute

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The post This Week in Content Marketing: Content + Audience for the Win appeared first on Content Marketing Institute.

Friday, October 28, 2016

How to Make Content Creation the Star Quarterback

content-creation-star-quarterback

Every fall, football teams around the United States flood fields and screens around the world. Week after week, they use their combined efforts to try to push the ball into their opponent’s territory. During each drive, every member of the team has a clearly defined role to play, and they all need to do their jobs consistently to score.

All the players need to work as a unit, but the quarterback has an outsized impact on the team’s success (or failure).

Like football, content marketing is a team sport. Measurement, distribution, and technology all have to play their roles well and consistently to deliver wins week after week.

But high-quality content creation has to lead the charge.

Like the quarterback on a football team, the ability to create outstanding content will have a disproportionate effect on content marketing’s success (or failure). In fact, 85% of B2B marketers who said they were more successful in 2016 than the previous year attribute their success to better content creation, according to CMI’s B2B Content Marketing: 2017 Benchmarks, Budgets and Trends—North America.


85% of B2B marketers attribute increased success in 2016 to better content creation via @cmicontent. #research
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Of course, that’s easier said than done. Finding time to produce the necessary volume of content while maintaining quality standards can sometimes feel more difficult than pulling off a Hail Mary pass to win in the final seconds of a football game.

We asked a roundtable of major players in B2B content for some of their best plays to help content marketers make more time for the content that wins customers. We include highlights of what they had to say and share their more thorough comments in the video.

This roundtable was led by Chris Bondhus, senior director of demand generation for Brightcove, and featured Ardath Albee, B2B marketing strategist with Marketing Interactions and author of Digital Relevance; Carla Johnson, president of Type A Communications and co-author of Experiences, the 7th Era of Marketing; Skyler Moss, director of digital marketing for HCSS; and Dusty DiMercurio, content marketing and strategy, AutoDesk.

All-star content marketing teams versus rookies

As we saw, content marketers who say their team is crossing the goal line more often cite content creation (higher quality content and/or more efficient processes) as the game changer.

The teams who reported stagnant success in the past year identified similar causes – 52% believe there was “not enough time devoted to content marketing” and another 49% blamed “content creation challenges.”

b2b-marketers-stagnant-success

A lack of time and content creation challenges also undermined the efforts of content marketers who felt they scored fewer content-related touchdowns during the past year.

Since adding hours into the day isn’t a possibility, and asking content marketers to put in more hours would be more than even the most intense football coach would ask, we need to figure out how to make time to create the content that matters.


We need to figure out how to make time to create the content that matters says @andreafryrear. #cmworld
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Trade content volume for content strategy

Ardath doesn’t believe that a lack of time has to bring a content team to its knees. Some teams, she says, get fixated on posting to the blog five times a day, releasing a newsletter on Tuesday, writing a white paper, and running a webinar without stopping to consider how these pieces relate to larger strategic objectives.

What strategy is it feeding? What story is it telling that (is) actually helping their buyers buy from them? I would argue that it’s a mismanagement of time because they have a misconception about what content marketing is in its most effective form. It’s not more, it’s better.

 


A lack of time doesn’t have to bring a content team to its knees says @ardath421. #cmworld
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Consistency and quality are far more impactful than sheer volume when it comes to content marketing, so don’t hit “publish” just so you can say you produced a certain number of pieces each week.

Instead, document your content marketing strategy and make sure every single thing you release is contributing to making that strategy work.

Drive toward your strategy like football players toward the end zone, just like the 83% of the most successful B2B content teams in this year’s survey who call their content marketing strategy “effective” or “very effective.”

Identify (and stick to) priorities

A content marketing strategy helps you identify core objectives that your content needs to achieve, but you also have to decide what to do first.

Trying to serve every member of your audience across every stage of the buying journey is like asking a football team to run simultaneously every play in the playbook. Everyone runs around a lot, but there’s little cohesive effort (and certainly no touchdowns).

Dusty reminds us that each and every phase of the journey doesn’t need the same level of attention all the time. He advises his content creators to, “figure out where things are getting stuck (in the buying process) and figure out what those pivotal pieces of content are you need to unstick” your audience.

Ultimately, it’s about being thoughtful and strategic about where you apply your energy. Call the play and run it before you start the next drive.


Content creation is about being thoughtful about where you apply your energy via @andreafryrear.
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Use Agile marketing techniques to protect content teams

Sticking to strategy and focusing on priorities are excellent ideas in theory, but interrupt-driven marketing teams have struggled with achieving these goals for years.

Fortunately, our panelists (and marketers everywhere) are coming to a solution: running your content team based on Agile principles.

Chris shared how his team at Brightcove has increased its content production speed by taking an Agile approach, and Carla praised Agile’s ability to keep a team focused on its priorities by allowing them to say, “no” to outside requests.


An Agile approach will keep a team focused & increase production speed says @Cbondhus @carlajohnson.
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Additionally, Agile approaches like Scrum, Kanban, and Scrumban help teams make more time for content by:

  • Increasing visibility and transparency. If other teams and departments know what your content creators are working on, it’s clear what has to be put on hold when they throw unplanned work into the mix at the last minute.
  • Breaking projects into manageable pieces. Each piece has value as a stand-alone item, while also building toward a larger strategic vision. By releasing small pieces of content consistently, you get more done, avoid rework when priorities change, and increase your team’s overall output.
  • Maintaining a sustainable pace. This is a core tenet of the Agile manifesto, and it should be core to content teams too. Creative professionals can’t produce their best work if they’re stretched to the limit all day, every day. Sustainability matters for both business results and personal happiness.

Let content quality run your Agile content marketing team

Football teams are sometimes unlucky in their quarterbacks, and it can make for a long season. Content teams, on the other hand, can take control of their content quality and turn things around.

Here’s your playbook for making more time for content this season:

  • Choose strategy over volume. Document your content marketing strategy then make sure that each piece of content relates clearly to your larger objective.
  • Prioritize your work ruthlessly. Refuse the “do-it-all, right-now” approach and focus on content that can make an impact.
  • Use Agile principles to protect your team. Break content into valuable, yet manageable chunks, and say no to work that derails your team’s focus without adding immediate value.

Cover image by Joseph Kalinowski/Content Marketing Institute

The post How to Make Content Creation the Star Quarterback appeared first on Content Marketing Institute.

Thursday, October 27, 2016

The 2017 Content Marketing Framework: 5 Building Blocks for Profitable, Scalable Operations

2016-framework-cover-image-revise

At Content Marketing World this year, I met the CMO of a mid-sized B2B company. During our discussion about the event (and how great it was), he said, “Robert, you know the thing that I’m missing is how we’re ever going to draw a line from content marketing to top-line revenue. If I can’t do that,” he said, “then I’m not sure we actually should do content marketing.”

My response was that it’s absolutely possible to draw a line to revenue. However, if your only goal is to increase top-line revenue more efficiently with content marketing (i.e., a cheaper investment) than through traditional advertising, you’re missing out on the greater benefits content marketing can offer.

We broke content by being good at it

These days, when I get to have deep conversations about our industry with folks like my CMO friend, I typically find that they have created a near-Faustian “bargain business case” for content. The deal typically goes like this:

Give us permission and budget to create content, and we’ll produce awesome stuff that will be more successful than advertising at driving top-of-the-funnel results.

Interestingly, these promises typically work. Sort of. In fact, even CMI’s new 2017 B2B Benchmarks, Budgets, and Trends research points to things looking up for content marketing: 62% of marketers surveyed say that they are more successful now than they were last year.


62% of marketers say that they are more successful now than they were last year via @cmicontent. #research
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But gains made in the early days of these programs can be deceptive because, in many cases, they mark the first time the company has delivered valuable content to its easiest-to-reach audiences. But soon those audiences will become harder to reach and more demanding (and discerning) when it comes to content they consider valuable. As the content marketing operation matures, it becomes more challenging to find new ways to amp up the impact while keeping up with the increasing demand for higher-quality content. Unfortunately, most such programs eventually reach their breaking point – if they haven’t already.

To compensate for flagging results, many companies seem to feel obliged to publish content more rapidly, at higher volumes, and on more and more digital channels all at once. Unfortunately, organizations that set their sights on pumping out “more-more-faster-faster” rarely put systems and strategies in place to enable all those pieces of content to function as strategic business assets.

We’ve been too successful in simply making the case for content. Now we need to make the case for slowing ourselves down so we can get better at it.


We need to make the case for slowing ourselves down so we can get better at content via @Robert_Rose
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Let’s take a look at how to do that.

Step 1: Adjust your view of content’s value potential

Two common misconceptions typically are to blame when companies struggle with content marketing:

  • The value of content is defined in terms of the assets themselves: Here, the business views content marketing solely as the practice of producing a different kind of sales/marketing collateral, which it can use to fuel its direct-marketing campaigns. Thus, the business assumes that “doing content marketing correctly” means hiring some content creators who deliver materials to brand managers, demand generation teams, or sales teams, who then use it as a new way to get “attention” from prospective consumers.This speaks to the heart of the Faustian bargain and the ever-increasing pressure to meet the demand for content. And while most do, indeed, become moderately successful at pumping out good content, they fail to invest in building anything of lasting value. They simply put in more effort without enabling the returns from those efforts to scale in tandem. Eventually when the well runs dry, they get stuck in an even deeper hole that they’ve dug for themselves, with no plan for how to climb out. At that point, when the business rightly asks, “Why should we invest in more depth? Can’t everyone just start doing more of this kind of content?” or “Can’t we simply outsource this need?” the only solution is to just keep on digging.
  • Content is solely viewed as a more efficient means to a sale: Here, the business believes that the value of content marketing lies in how much more efficient (or effective, in some cases) it is in turning a prospect into a lead or sales opportunity. This is the straight line to revenue that the above-mentioned CMO was so desperately in search of. But here’s the thing: Content may, in fact, be more efficient or effective at closing or attracting new leads. But then again, it might not. The scary truth is that content marketing done well can turn out to be more expensive than advertising or less efficient than a cold call; it can even slow progress through the stages of the brand-consumer relationship. Put simply: Content marketing is often no faster, cheaper, or more effective at moving customers down the funnel than other marketing techniques. However, its greater power lies in its ability to produce a better customer, a more loyal customer, or a customer more willing to share his or her story with others – which compounds the value he or she provides to the business. But when we simply stop the business case at how much more can we squeeze out of the marketing process, we overlook this important potential.

Step 2: Invest in building a more strategic asset

Over six years of deep explorations into our industry’s evolving landscape, CMI has found that the greatest potential for content marketing success lies in viewing content as a strategic business activity that just happens to be performed by marketers, rather than as a marketing and advertising tactic that gets applied for the express purpose of reproducing incremental wins or amplifying upper-funnel marketing results.

As we’ve said for years, content marketing isn’t a replacement for other forms of marketing – it just makes those forms work better. How? Content marketing adds value to the business by building a critical strategic asset: a subscribed audience.


#Contentmarketing adds value to business by building a strategic asset: a subscribed audience via @Robert_Rose
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Put plainly – content marketing is a different kind of investment for marketing, as it offers the potential to provide multiple lines of business value simultaneously. Strategic content creation helps build an engaged audience of people who exhibit specific, desirable behaviors – like greater willingness to share personal data, greater interest in upselling opportunities, and greater brand loyalty and evangelism. When your content compels your audience to adopt these behaviors, not only does it become easier for your business to achieve its long-term marketing goals, it can also open up new business opportunities – and even new revenue streams.

It’s not so much that top-of-the-funnel activities should alter the purpose of content, but rather that content should be strategically designed to add a valuable dimension to all your marketing initiatives by contributing a new form and functionality.

Step 3: Follow our framework to put all the pieces in place

It’s been three years since we unveiled the Content Marketing Framework. At the time, its purpose was to serve as a high-level view of the principles that govern the world of brand storytelling.

Since then, CMI has worked with more than 100 brands, helping them put these core principles into practice. Those partnerships taught us a lot about which parts of the framework worked, which didn’t, and where we still needed to provide greater clarity and transparency.

To better reflect the insights I discussed above – as well as the many shifts that have occurred across the digital ecosystem – we’ve streamlined our original discussion and have added a distinct new process model to each node.

Allow us to introduce the redesigned Content Marketing Framework for 2017. Think of it as a syllabus of sorts, covering the five core elements necessary for running successful, scalable, and highly strategic content marketing operations within an organization:

  • Purpose and goals: Why you are creating content and what value it will provide
  • Audience:  For whom you are creating content and how they will benefit
  • Story: What specific, unique, and valuable ideas you will build your content assets around
  • Process: How you will structure and manage your operations to activate your plans
  • Measurement: How you will gauge performance and continually optimize your efforts

#ContentMarketing Framework is a syllabus for running strategic #contentmarketing operations via @Robert_Rose
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Taken as one cohesive unit, this framework unifies the methodology we teach at CMI University. It is our hope that each of the five nodes serves as a trigger point that helps you understand how to grow stronger, more agile, and more innovative in your approach to creating content that builds value for your customers, as well as for your business.

Instead of continuing to pursue your path of potentially diminishing returns, why not take a step back, rebuild the case for content marketing in your enterprise, and then move forward with a much stronger potential to reach your business goals through content?

Are you ready? Then let’s get started by checking out the 2017 Content Marketing Framework.

Want more on content strategy for marketers? Sign up for our Content Strategy for Marketers weekly email newsletter, which features exclusive insights from CMI Chief Content Adviser Robert Rose. If you’re like many other marketers we meet, you’ll come to look forward to his thoughts every Saturday.

Cover image by Joseph Kalinowski/Content Marketing Institute

The post The 2017 Content Marketing Framework: 5 Building Blocks for Profitable, Scalable Operations appeared first on Content Marketing Institute.

Wednesday, October 26, 2016

Want to Promote Your Site? Discover 100 Top-Ranked Sites for Guest Posts

Freelance writing for online magazines and posting guest articles on another blogger’s site are two of the best strategies for promoting your own site. You get to reach large established audiences and become an influencer in their eyes by association. You also get to introduce them to your site. Online magazines and other bloggers usually include a “Bio” or “Author” section at the bottom where you can give a brief description about yourself along with a back link to your own site.

The publisher also gains from this strategy. He can offer a new perspective to his regular audience. Bloggers can decide to “swap posts.” In the end it is a great networking tool.

The question then becomes: how do you find these highly-ranked sites that accept guest writers? Because not all of them do.

top-100-guest-blogs

Recently I came across a well-researched document that will help you with this task titled “100 Top Sites that Accept Articles and Guest Blogs.” Written by Deborah Regen, the 47-page file is the result of her own research while pursuing ways to promote her travel blog. The PDF file costs only $5, and you can find it on Fiverr.com here. If you prefer you can also pay directly via PayPal and get the PDF via email. Email here at admin@ecotourlinq.com to use this option.

The 100 listings in the file have been divided in the following sections:

General
For Women
Travel
Food / Wine / Beverages
Parenting / Family
Personal Development
Technology
Money / Investments / Real Estate
Health / Weight Loss / Fitness
Business / Startups / Entrepreneurs

And here’s how a listing looks like, so you know what you’ll be getting:

Small Biz Trends

http://smallbiztrends.com

Stats: 2 million unique monthly visitors.

What Is It: This is a high-quality and very popular online magazine. Read by business owners, vendors, and many others.

Requires application to be a guest writer first: YES

What to Submit: You have to become an approved guest contributor before you can submit any articles. Tell them about yourself first, what industry or topic you are most expert in, provide 2 – 3 sample topics you would like to write about, provide a link to your website or blog, and provide a link to one or more articles you have published online (other than your own site). Read about their submission
guidelines before applying to them – http://smallbiztrends.com/about/article-submission-guidelines

How to Submit: Send your email requesting approval to – experts@smallbiztrends.net

Here’s the link on Fiverr again if you want to buy.

Original post: Want to Promote Your Site? Discover 100 Top-Ranked Sites for Guest Posts


This post is courtesy of: http://www.dailyblogtips.com

How to Train Your Brain for Content Marketing Greatness

train-your-brain-content-marketing-greatness

At Content Marketing World 2016, I was cheered by the emphasis placed on content quality.

Clearly, “good is no longer good enough.” Less and better are more important than “good.”

The emphasis on quality was introduced in keynote talks and reinforced by numerous presenters:

  • Joe Pulizzi stated “Mediocre content will hurt your brand more than nothing at all.”

Mediocre content will hurt your brand more than nothing at all says @joepulizzi. #cmworld
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  • In his keynote address, Andy Crestodina of Orbit Marketing defined quality content as “content that shares research or a strong opinion.”

.@crestodina defines quality content as content that shares research or a strong opinion.
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  • Ann Handley from MarketingProfs emphasized the value in slowing down. Later, she expressed the sentiment in stronger language: “Slow the *&%^$ down and do your content marketing right — or don’t do it at all.”

Slow the *&%^$ down & do your content marketing right — or don’t do it at all says @annhandley.
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Paraphrasing Joe’s summary of the previous year’s Content Marketing World: Don’t just create content in one sitting and think you’re done. Walk away. Play. Noodle the ideas. Go to sleep. Meditative thinking makes the best use of your brain power — and you can’t tap into your intelligent unconscious if you don’t take the time when you create.

Clouds on the horizon

I’m concerned about a potential downside to the expectations for consistently excellent content.

  • How many employers/clients are going to be willing to wait (and pay more) for outstanding content?”
  • Will there be increased pressure on content creators to produce the same quantity of content as at present, but produce it at consistently and significantly higher quality?

At the same time that content quality expectations are increasing, Content Marketing World 2016 reflected the growing role of technology in content marketing success. This leads to the question, “Will increasingly sophisticated tracking tools, social media promotion, and trends like marketing automation and account-based marketing distract content creators from their primary roles?”

Productivity as a coping strategy

Clearly, content marketers looking for career advancement and a sustainable, balanced life have to become more productive. At first glance, there appear to be only two ways to do this:

  • Make better use of existing productivity planning, research, and writing tools like Evernote, Scrivener, Trello, mind mapping, etc.)
  • Bite the bullet and agree to work longer hours for the same pay.

Luckily, there’s a third alternative. You can train your brain to be more productive. As Cal Newport describes in his book Deep Work, you can become a well-rewarded new economy “star” instead of a commodity.


Become a well-rewarded new economy ‘star’ instead of a commodity, Cal Newport via @RogerCParker.
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Resources for training your brain to be more productive

Recent brain research is emphasizing neuro-plasticity: You can train your brain.

Your brain is not set in stone. You’re not stuck with the brain capacity and functionality that it has now. It’s possible for you to get more done in less time.

Below are four recently published books that represent the tip of the iceberg of current neurological research and its implications for the business world — including the world of quality-oriented content creators. They can open your eyes to the importance of neuro-plasticity and how you can intentionally take steps to increase your brain’s productivity.

I was originally saving the books until my fourth annual roundup of books for content marketers. (See last year’s 17+ Books to Give Your Favorite Content Marketer this Season and a SlideShare compilation of more than 75 additional books in the Essential #BestBooks Reading List for Content Marketers). But I’m sharing these now because of their relevance to key themes of Content Marketing World 2016.

Grit: The Power of Passion and Perseverance by Angela Duckworth

rcp-duckworth-angela-grit-cover

Angela Duckworth’s Grit was an instant New York Times best-seller this year. It’s not hard to understand why. Grit is partly her story and partly a description of her research into the psychological traits that separate those who succeed from those who don’t.

Throughout childhood, for whatever reason, Angela’s father frequently told her, “You’re no genius!”

Luckily, in college, she discovered psychology, leading to a career in brain research. For her efforts, she was awarded a MacArthur fellowship, often referred to as a “genius grant.” It’s an award based on accomplishment. No one can “apply” for it.

Grit describes her research, which showed that what we accomplish may depend more on passion and perseverance than our skills. As she puts it: “Grit may matter more than talent.”


Grit may matter more than talent says @angeladuckw.
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Stated differently, “Grit is mutable, not fixed.” Grit describes specific techniques you can use to nurture the power of passion and perseverance to accomplish your goals. She describes it as “holding the same top-level goal for a very long time.”

Her book is divided into three parts:

  • Part One: What Grit Is and Why It Matters. Chapter 4 — How Gritty Are You? — contains a Grit Scale, a simple exercise she developed for her research conducted at the West Point Military Academy and elsewhere.
  • Part Two: Growing Grit from the Inside Out. These chapters focus on four key ideas: interest, practice, purpose, and hope.
  • Part Three: Growing Grit from the Outside In. This part includes a fascinating chapter on parenting and a Grit Grid, which is a measure of follow-through.

Grit’s closing two paragraphs are worth sharing:

“If you define genius as being able to accomplish great things in life without effort, then (my dad) was right. I’m no genius, and neither is he.

But, if, instead, you define genius as working toward excellence, ceaselessly, with every element of your being — then, in fact, my dad is a genius, and so am I, and … if you’re willing, so are you.”

Smarter Faster Better: The Secrets of Being Productive in Life and Business by Charles Duhigg

rcp-duhigg-smarter-faster-better-cover

Charles Duhigg’s first book, The Power of Habit: Why We Do What We Do In Life and Business, was one of the first books I reviewed for the Content Marketing Institute. It’s still on my “highly recommended” list. It’s based on a simple three-step habit loop: cue, routine, and reward. By manipulating routines and rewards, you can replace bad habits with positive habits.

Smarter Faster Better, published earlier this year, goes further by offering practical tips for intentionally boosting your productivity in eight different areas:

  • Motivation
  • Team-building
  • Focus
  • Goal-setting
  • Managing others
  • Decision-making
  • Innovation
  • Absorbing data

Captivating stories bring each chapter’s lessons to life. I was most impressed by Chapter Three, Focus: Cognitive Tunneling: Air France Flight 447, and the Power of Mental Models. It’s one of the most compelling stories I’ve read. (When the first line of a chapter begins, “When they finally found the wreckage, it was clear that few of the victims had realized disaster was near even as it struck,” you know you’re in for an engaging reading experience.)

The above is Duhigg’s way of introducing the way our brains rely on “cognitive automations” that let us choose, almost subconsciously, what to pay attention to and what to ignore.

The problem is that, unless we monitor this reactive thinking, our habits and reactions can overpower our judgment. The story, told through the pilot and co-pilot’s words recovered from the ocean floor, is followed by another aviation story that describes a similar situation that lead to a positive outcome.

The story of Quantas Flight 32 describes the importance of mental modeling, by “developing the habit of telling ourselves stories about what’s going on around us, we learn how to sharpen where our attention goes.” In this case, with the majority of the plane’s engines disabled and the plane’s computer giving conflicting advice, the captain used mental modeling to ask himself “What would I do if this was a small private plane?”

By drawing upon a familiar mental model, and disregarding the conflicting advice from the plane’s computers, the pilot was able to safely land the plane. The chapter concludes, “To become genuinely productive, we must take control of our attention; we must build mental models that put us firmly in charge.”


To become genuinely productive, we must build mental models that put us firmly in charge says @cduhigg.
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Each chapter communicates its lessons in a similar way, using stories that drive home its lessons.

Overworked and Overwhelmed [The mindfulness alternative] by Scott Eblin

rcp-eblin-overworked-and-overwhelmed

Scott Eblin is an executive productivity coach and trainer who has 20 years of experience working with thousands of executives at all levels of corporate responsibility. His experiences, since the introduction of the 24/7 smartphone world, have lead him to conclude that “professionals today are so busy doing things that they often don’t see what needs to be done.”

He defines mindfulness as the intersection of awareness and intention: Awareness involves paying attention to what’s going on around you, and inside you, at any given moment. Being aware enables you to act in the moment with the intention of creating a particular outcome or result.

Overworked and Overwhelmed shares simple, practical, and applicable routines that will help you align your work and the rest of your life with the results that matter most. The emphasis isn’t on “overnight transformation,” but small steps that, when taken consistently over time, lead to big results. As he points out, “If you improve the quality of your life by 5 percent in the next month, in six months you’re going to be 30 percent more effective.”


Small steps that, when taken consistently over time, lead to big results says @ScottEblin.
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Overworked and Overwhelmed contains 14 chapters, organized in four sections:

  • Part One focuses on helping you define the nature and sources of the overworked and overwhelmed state you put yourself in. It helps you recognize the choice between mindful and mindless living. The last chapter in the section shares some basic information about your brain — your “operating system.”
  • Part Two provides a framework for you to paint the picture of what your life would look like if you weren’t overwhelmed and overworked. It introduces the Life GPS® personal planning model that integrates all aspects of your life. Chapter Five addresses the question, “How are you at your best?” This will help you clarify your version of peak performance.
  • Part Three is Overworked and Overwhelmed’s action and resource center. These six chapters help you answer the question, “What are the simple, practical, and immediately applicable routines that will enable you to show up at your best?” Each chapter includes a coach’s corner to help you review and act on the information.
  • Part Four wraps up by helping you integrate mindfulness into all aspects of your life, and offers advice for continuing your journey.

The author’s experience as an executive coach and trainer is reflected in the way hundreds of ideas are grouped into chapters that logically build on each other.

Deep Work: Rules for Focused Success in a Distracted World by Cal Newport

rcp-newport-cal-deep-work

Deep Work introduces a compelling concept certain to resonate with anyone interested in training their brain for content marketing greatness.

It starts by describing the new economy where “stars” are worth the often hefty incremental fees they can charge because they can get significantly more done in less time than their almost-as-good competitors.

What does it take to be a star in the new economy? Cal Newport summarizes two key characteristics:

  1. The ability to quickly master hard things
  2. The ability to produce at an elite level in terms of both quality and speed

What gives the stars their ability to quickly master hard things and produce at an elite level?

The starting point is to acknowledge the technology-fed distractions of today’s business world. As Newport puts it: “… deep work struggles to compete against the shiny thrum of tweets, “likes,” tagged photos, walls, posts, and all the other behaviors that we’re now taught are necessary.”

The brain, marvelous as it is, has limited working memory. “Stars” are those who take maximum advantage of their brain’s limited working memory. They resist the lure of wasting their working memory on easy tasks that only provide short-term accomplishment but don’t contribute to their long-term goals. Newport calls this “busyness.”

Instead, they are committed to a harder path. They structure their workday and habits in ways that allow them time to “go deep,” i.e., focus their attention, part of each day on projects that contribute to their long-term success. This frees their brain to observe and create the connections required for creative breakthroughs.

Deep Work is not a textbook, however. It’s filled with anecdotes and stories, like the way Carl Jung had the only key to the Swiss retreat where he was able to focus on countering Freud’s theories. It also describes the specific steps Newport took on his journey to maximum productivity and the rewards he currently enjoys as a result. By being able to “go deep” on demand, he annually publishes three times as many research papers as the typical adjunct professor, yet he manages to go home — work free — at 5:30 each evening.

Tips for training your brain for content marketing greatness

Here are 10 steps to consider, based on the principles in the four books and my own personal experiences.

1. Eliminate uncertainty. Procrastination and stress come from fear of the unknown. You’re setting yourself up for failure if you leave choosing topics and titles until the last minute. Instead, select a different theme for each month that you’ll address through your various content and social media channels. Likewise, choose headlines and titles for weekly projects as far in advance as possible. Making these decisions engages your brain before you start to write.

2. Get an early start. Stress is another by-product of procrastination. Progress builds its own momentum. I encourage you to create a file for each upcoming blog post as soon as possible. Add the title, the mission statement, subheads for the main ideas, and the next-step call to action. Print the framework, and jot down ideas in it as they occur to you throughout your day. Review the printout just before you go to sleep, and upon rising. Update your files and print out a fresh copy as you continue to add ideas before you start to write.

3. Establish realistic expectations. Beginning today, track how much time you spend on planning and writing your blog posts, preparing graphics, and promoting your content. You may be surprised to find that you’re trying to do too much in too short a time. Avoid impatience. Remember the learning curve you went through while learning how to play baseball or ride your bicycle. Content marketing requires the same type of practice to become proficient.

rcp-5-step-blog-process

4. Give yourself more deadlines. Paradoxically, the best way to avoid the frustration, stress, and lost opportunities caused by last-minute deadlines is to give yourself more deadlines. Instead of an overall project deadline, break your projects into tasks, and assign a start date and due date for each phase of your project.

5. Isolate yourself. Deep work requires isolation — even if it’s only for 30 minutes a day. Recent research shows that each time you’re interrupted during a working session, it takes 25 minutes to get back on track.


When you’re interrupted during a working session, it takes 25 minutes to get back on track says @rogercparker.
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6. Reduce your workload. Do less. Delegate tasks like research, graphics, or promotion of your content. Doing less benefits you by allowing you to do a better job on the tasks where you excel.

7. Get an outside perspective. Avoid publishing content immediately after you finish it. Allow a couple of hours to go by before rereading it. Read your post out loud to locate long sentences. Print your post rather than trying to proof it on-screen. Your brain is good at supplying missing words; after all, you know what you meant to say. Finally, whenever possible, invite your coworkers or a professional editor to review your work from a fresh perspective.

8. Focus on outcomes. It’s not what you’re selling that matters, it’s your ideal client’s frustrations, problems, and priorities that matter. Frequently review and update your buyer personas to make sure your message is relevant to your ideal prospects.

9. Invest in relationships. Avoid creating content in a vacuum. Call, ask, and present as often as possible. Speak to your clients and prospects. Ask probing, open-ended questions. Attend events and converse with speakers and attendees. Listen more than you talk.

10. Follow the metrics. Measure and track traffic, shares, and conversions. Focus on topics with the highest relevance to your priority prospects. Test topics, headlines, and titles as early as possible. This helps you avoid wasting time preparing content your ideal prospects aren’t interested in.


Focus on topics with the highest relevance to your priority prospects via rogercparker. #contentmarketing
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Most importantly, commit to constant improvement. As Joe Pulizzi often emphasizes, “Content marketing is a marathon, not a sprint!”


#Contentmarketing is a marathon, not a sprint says @joepulizzi.
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How are you going to train your brain?

Are you ready to go deep and train your brain to be more productive?

  • Which of the above books most appeals to you? Why?
  • Have you read any of the above books? What was your impression of it?
  • Do you have any suggestions for other books or resources I should have included?

Share your impressions and suggestions as comments.

What’s your next step? I encourage you to visit the Amazon page displaying each book. Be sure to click the “Look Inside” cover image. In most cases, the sample content will include a table of contents, sample content from one or more chapters, plus selections from the index. While you’re there, explore some of the related books described as recommended or “often purchased with.”

If you’re an Amazon Kindle user, I suggest downloading the free samples of the book or books you’re interested in. This will allow you more time to review the book before you buy.

Can you carve 60 seconds from your day to improve your content marketing knowledge and skills? Subscribe to the free daily CMI newsletter and read the excerpt. Have 10 minutes that day? Read the entire post.

Cover image by Joseph Kalinowski/Content Marketing Institute

The post How to Train Your Brain for Content Marketing Greatness appeared first on Content Marketing Institute.