Wednesday, January 31, 2018

Fact or Fiction? Social Media Signals Are a Search Engine Ranking Factor

Fact or Fiction? Social Media Signals are a Search Engine Ranking Factor

For a while now, the Google search algorithm has been considering social media signals as one of its ranking factors.

However, many SEO experts argue that social media, whilst a ranking factor, doesn’t have any significant influence on your SEO performance.

So which one is it? Do social media signals influence your search ranking or not?

I believe the correlation is stronger than most people think… but it’s easy to be misled.

In 2014, Matt Cutts published a video saying that social metrics, such as Twitter followers and Facebook likes, which indicate a profile’s influence and authority, don’t directly affect search rankings.

However, if you dive a little deeper into what Cutts actually says in this statement, the answer isn’t so black and white.

The rest of this article will form a battle tested case for why SEO focused marketers should consider social media signals in their search strategy.

Let’s go back in time to be able to predict the future…

In a more recent statement than the above video, Cutts stated that social signals are among the ranking factors that Google consider. This was said during an interview with Danny Sullivan to learn how search engines consider social signals as a ranking factor.

During this talk, Cutts said that “who you are on Twitter can definitely impact how well your page ranks on a regular search page”. This somewhat confirms that social media signals are one of Google’s ranking factors.

To add to this statement, research by Searchmetrics found that social media signals have a strong correlation with articles that rank well. Is this just a coincidence?

Evidence that affirms this fact is an infographic published by Moz that indicates that social signals contribute almost 4% to the efforts of getting a web page to rank high in Google search results.

The best social media practices that will boost your SEO

SEO and Social media are two interwoven marketing strategies. Both are inbound and organic strategies that concentrate on building an appealing identity which, in turn attracts visitors naturally.

Since social media heavily relies on a strong, visible brand presence and high-quality content, the efforts you will spend on SEO will no doubt increase your social media reach and vice versa – your strong social media presence will greatly increase your search ranking.

Unfortunately, when asked how social media can directly influence your Google rankings, most marketers don’t mention the details.

Instead of discussing exactly why and how an increased social media presence can improve your SEO; it is always written off as a generality, leaving marketers to wonder whether or not their strategies are actually working.

To fix this, I have made a list of social media practices that will almost certainly improve your SEO.

Let’s take a closer look…

1. Develop a content marketing strategy

Content marketing is almost always the answer! Especially when it comes to SEO and social media, high-quality content is at the core of any strategy.

Developing a strong content marketing strategy will enable you to strengthen your social media presence, whilst simultaneously improving your rankings.

Why content marketing?

Content marketing is the link between what you want to say and what your users are interested in.

One of the most important things that search marketers should consider in order to improve their rankings is content optimization. If you can write well-optimized content on your website that answers users’ questions, meets their needs, and provides them with the value they are searching for, inevitably you will improve your performance on both social media and with search engines.

It’s not all about keywords, but also about understanding a user’s intent and creating content that solves their queries.

Publishing this style of content on your website, and then sharing it on social media, will work in collaboration to improve your online performance.

2. Increase your social following

It is not only about how many fans you have, it is also about how loyal they are to you. Growing your number of loyal followers is a slow yet effective process for influencing where you rank in search engines.

How do you increase your followers?

  • Present your brand consistently and uniquely across your website, social channels and email
  • Post helpful articles and useful tips on a regular cadence
  • Post general discussion items to generate direct conversations with your customers

Providing value to your users will get them engaged with the greater cause of your business, and consequently increase website traffic in the process.

Imagine that you have a website that is brand new and not ranking at all in search engines. The only way for search engines to test the consumer behavior regarding this web page is through the traffic it gets from different online resources. Whether that is from social media platforms, email broadcasts or any other resource. So, the more qualified traffic you get, the more credibility your web pages will gain with search engines.

Increasing your social media following will naturally increase traffic to your website, which in itself will influence how credible search engines consider your content.

Side note: One of the most important ranking factors in the Google algorithm are behavioral signals which include the click-through-rate of your website in searches. The more credible and recognizable your brand is on social media, the more chance people will click on your site on a search page.

3. Entice people to share your content

It might seem like a vanity metric, but the number of social shares you have on your posts will contribute to the perception of your brand’s authority.

Search engines are looking for any sign of external sources that support your content and your website in order to improve your domain authority, and better rank your content. So, if you get 10 people to share your post this is good, but if you can get 10,000 people to share it, now you have some bargaining power!

Wrapping up

To sum up, “social is the way our work gets discovered. Content that is truly exceptional, unique, and useful can earn tremendous awareness through social media, and that social amplification often leads to generate links, which leads to great rankings.” Rand Fishkin CEO/Co-Founder, Moz

So, what do you think, do social media signals influence SEO?

Guest Author: Aya Abo Elsaoud is an SEO & Content Manager who holds a degree in linguistics and literature from a reputable university in Cairo.  She started her career as a professional copywriter in 2012 as part of Rocket Internet, then started her career in SEO in 2013 within the same organization. The thing that attracts her to SEO more than any other online marketing field is that in SEO you are actually working on what people need; every single time she tries to make a page rank higher is because actually, people want this information or this product, not because she wants to market it! Content and SEO for her are two sides of the same coin, one won’t stand without the other. Though, even though only few get this fact, she’s glad she’s one of them.

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How to Get Listeners to Push Play on Your Podcast [Examples From Boss Brands]

how-get-listeners-push-play-podcast

For a growing number of brands, the story of standout content marketing success in 2018 might just sound like a podcast.

Though podcasting certainly isn’t a new medium, it has come into its own as a content platform over the last few years. With the success of high-profile series like Serial and S-Town, highly successful podcast networks like Wondery and Gimlet, and the growing legitimization of audio content as a vehicle for high-caliber performers and other creative talent, consistent audio storytelling can offer businesses the chance to win massive audience attention for their brand messages – and do so in a way that many feel to be less “markety” than other scripted content formats.

Power of the podcast

Just how large an opportunity could podcasting represent for marketers? Consider these findings on its engagement benefits from Edison Research’s 2017 Podcast Consumers report:

  • Listener growth is strong: The percent of monthly podcast listeners has increased from 21% to 24% of the population year over year.

The % of monthly #podcast listeners has increased from 21% to 24% of the population YOY, via @EdisonResearch.
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  • Adoption is surging among younger adult audiences: Forty-four percent of consumers age 18 to 34 consume at least one podcast a month.

44% of consumers age 18 to 34 consume at least one #podcast a month via @EdisonResearch.
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  • Podcasts capture – and sustain – the audience’s attention: Fifty-five percent of podcast consumers listen to most of each episode they download, and 75% listen to more than half of each episode. And, while the format only accounts for 2% of the audio content consumed by listeners, it is the No. 1 audio source based on time of consumption (30%).

#Podcasts are the No. 1 audio source based on time of consumption via @EdisonResearch.
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Beyond those data points, podcasting also offers plenty of soft benefits that content marketers crave:

  • It can help build personal connections: Podcasting can be an intimate way to interact with your audience. As CMI Chief Strategy Advisor Robert Rose explains about his and founder Joe Pulizzi’s long-running PNR: This Old Marketing podcast that recently concluded: “Joe and I share our family and personal lives on the show, and many times they are issues others struggle with … I think being in someone’s head when your voice comes through those headphones is a wonderful experience. It creates a connection that other mediums can’t make.”

#Podcasting can be an intimate way to interact with your audience, says @joderama.
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  • It is ideal for on-the-go consumption: Like most mobile-friendly platforms, podcasts can be streamed anytime, anywhere; yet they can also be easily downloaded and saved for offline consumption. Furthermore, they require a different kind of attention than visual or text-based content, making them an ideal way to engage listeners at the gym, in a car, doing chores, or at any other time when they might be in the mood for a good story or new knowledge but need to keep their eyes focused on other tasks.
  • It is highly monetizable: In addition to providing a way to build lucrative subscribed audiences, podcasting can be a strong revenue-generation play for content creators, especially those open to third-party sponsorships. For example, during PNR’s 211-episode run, Joe estimates the podcast generated approximately $500,000 in direct revenue for CMI via sponsorship support. More broadly, according to Bridge Ratings estimates reported by Inside Radio, overall podcast ad revenue is projected to reach $534 million by 2020.

.@cmicontent's #ThisOldMarketing #podcast earned est. $500,000 in sponsorships over 211 episodes. @JoePulizzi
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But, despite its strong growth, plethora of marketing benefits, and tremendous creative potential, marketers have been slow to incorporate this format into their content marketing mix: According to CMI’s 2018 Benchmarks, Budgets, and Trends research, only 17% of B2B and 13% of B2C brands leverage podcasts. There’s still room for players on the brand side to start planting their flags in podcasting’s pay dirt before the market becomes too saturated for early adopters to sustain an advantage.

Getting listeners to push play on your podcasts

Podcasts offer great versatility in terms of their storytelling approach, business purpose, show format, creative features, and even how they are produced and distributed. But all podcasting hopefuls should be aware of a few guidelines and considerations:  

  • Be your inimitable (brand) self: As this Entrepreneur article reminds us, just because this growing medium is expanding the parameters of branded storytelling doesn’t mean that brands should abandon their existing identities or depart from their overarching content missions. Branded podcasts work best when they perfectly align the story with a familiar brand voice and tone.
  • Be ready to invest time and budget: Though there are plenty of ways for budget-conscious brands to podcast on a shoestring, to make a big splash, be prepared to shell out some cash. In an interview for Digiday, Ad Results Media President Russell Lindley estimated that a full season of a branded show requires a mid-six-figure investment, and asserted that one with high production value can cost quite a bit more.

A full season of a branded #podcast show requires a mid-six figure investment, says @RussellLindley.
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  • Publish consistently: As with all content formats, it can take some time for your business to develop a strong, loyal podcast audience. Once you have earned the attention of some loyal fans and followers, make sure you don’t disappoint them by failing to deliver what they are listening for. Be on time, every time.
  • Satisfy, don’t submerge: While you might love 60 minutes of brand talk in a clip, that might be too much to ask of a casual podcast listener. When starting, consider instituting realistic time constraints (both per segment and per show). Once you find your storytelling groove, you can extend specific shows when their stories are just too juicy to rein in.
  • Create recurring segments that audiences can connect with: As Jay Acunzo explains, giving your podcast a reliable, repeatable structure provides listeners with a sense of what to expect and can help make the ideation process easier on your content team. Experiment with a few micro-themes or conversational threads within each show; when you find one that really sticks, make it a regular feature.

Giving a #podcast a reliable, repeatable structure provides listeners w/ sense of what to expect. @jayacunzo
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  • Place your faith in a sound process: Podcasting can be a complex process, and production delays and complications are common. Establishing a smooth workflow and sound editorial processes will make the process easier to navigate and can help your team stay on schedule – and on topic – even when glitches occur. For example, Jay uses a Trello board to guide the planning and production process for his weekly Unthinkable podcast. 

Podcasting like a boss brand

Since Joe’s recent post on How to Develop and Grow a Successful Podcast already covered the strategic and technical side of the podcasting equation, I thought I’d close the loop by sharing some inspiring creative examples from brands that are making the most of the medium.

Microsoft’s .Future

Microsoft dot-future

Call it Microsoft’s pre-emptive strike against the bleak, tech-driven futures depicted in an average episode of Black Mirror. Last year, the computer technology brand partnered with podcasting network Gimlet Creative to produce .Future – a podcast about the technologies increasingly becoming part and parcel to our lives, and how the decisions we (as individuals, and as a society) make about them now might affect us in the future.

Microsoft’s Head of Influencer Relations Doug Dawson has characterized the show as a way for the brand to go beyond the confines of an ad, enabling it to participate in and share meaningful, in-depth discussions on technological trends. By presenting practical insights and information through the lens of choice and delivering them through a highly accessible and conversational format like podcasting, you could say Microsoft has provided an important public service. .Future helps consumers gain a better understanding of the complex technological landscape now so they can avoid becoming unknowing victims of its consequences down the road.

GE’s Lif-e.af/ter

GE -LifeAfter

Following on the remarkable success of its The Message podcast, GE made its highly anticipated return to the medium with LifeAfter, a new sci-fi themed story aimed at promoting the company’s digital twin technology. GE has described the podcast as a “Her meets Ex Machina” AI adventure, pondering the question of what happens to our digital identities after we pass, and the role AI can play in the grieving process. Though the series concluded in early 2017, it’s reasonable to assume that this will not be the last foray for GE into the world of podcasting: When you get world-renowned astrophysicist Neil deGrasse Tyson to praise your content as, “a brilliant series” – and to host a discussion on the real science behind your science-fiction story – you know you are doing something right.

Hop Grenade Taproom and Bottle Shop’s The Brewing Network

Brewing network podcasts

On a more lighthearted note, there’s the story of how Concord, California-based Hop Grenade Taproom and Bottle Shop used podcasting to turn its humble craft brewery and tavern into a media and marketing powerhouse. The business was creating a ton of beer-centric content for its website when its owners built a broadcast studio on the premises and started recording livestreaming radio, podcasts, and videos featuring professional and home brewers from around the globe.

Operating under the name The Brewing Network, the small business now functions as a fully operational media company – and a self-supporting one at that. Today, The Brewing Network simultaneously produces as many as eight regular podcasts and other shows on various beer-related topics, supporting them with a donations page and an affiliate program, as well as ad-space sales. It’s an impressive example of how even small, local brands can use podcasts to promote their offerings, build an audience, and open new lines of revenue ­– all in one fell swoop.

The McKinsey Podcast

Mckinsey podcast data viz

While you may think of podcasting as primarily a B2C play, there are plenty of ways B2B businesses can benefit from the format. Take the McKinsey Podcast. What makes this a standout podcast isn’t just the conversations with notable experts on critical business and management topics – like driving growth, understanding new business ecosystems, or promoting sustainability. It’s how well they are presented, packaged, and integrated into the company’s larger content marketing strategy. For example, though the episodes themselves are somewhat brief (around 22 minutes), McKinsey extends the experience by publishing detailed transcripts and including data visualizations of McKinsey research, which adds valuable context to each story.

Site Strategics: Edge of the Web

edge of the web

Edge of the Web is another strong example of how an investment in podcasting can pay off for B2B businesses. Created by Site Strategics, an Indianapolis-based digital marketing and web development firm, the Edge of the Web podcast delivers high-quality audio content to marketers and business owners with a show that features need-to-know news, trends, and interviews with top-notch marketing talent. After moderate early success, the company upped its podcasting investment by building its own broadcasting studio in 2016, enabling it to push past some of the creative, promotional, and logistical limitations it had been experiencing while renting studio space at a local radio station.

With greater production efficiency, the Site Strategics team spent more time with guests, increased the variety of discussion topics, and expanded the show onto Facebook Live and other streaming platforms. One year later, the company was thrilled to report that its creative and strategic changes led to an increase in podcast downloads of 385% and a boost in website traffic of 145% – impressive results that helped earn the company a 2017 Content Marketing Award for Best Podcast/Audio Series.

Continental Tire’s Dinner With Racers Podcast

dinner with racers

Another favorite among the Content Marketing Awards judges was Continental Tire’s Dinner With Racers podcast – a creative effort that really fired on all cylinders. Continental was looking to create lifestyle content to extend its exposure in the motor sports category while influencing tire purchases more broadly and more organically. Enter its partnership with Ryan Eversley, factory racer for Acura, and Sean Heckman, partner in TMB Creative. The duo embarked on a 30-day, cross-country road trip, stopping to have dinner with some of the biggest names in and around racing, including drivers, engineers, team owners, and racing media. But their chats weren’t limited to car talk. To help expand the show’s audience beyond racing and motor sports fans, Sean and Ryan steered the conversation down some unexpected roads, including what it’s like to step on an IED in Afghanistan, who is the best at cheating, dance pants, and Olympic tryouts.

The resulting human-interest stories tapped into a broad range of audience passions and drove some killer content marketing results along the way. Season One hit 150K downloads in 9 months and, by Season Two, the podcast had reached the 400K mark. Even better, Continental was able to directly tie Dinner With Racers to the sale of 11 sets of tires thanks to fans crediting the show as their purchase inspiration on social media.

Conclusion

Though podcasts can require extra time, effort, and budget, with the right strategy and a little creative ingenuity they can bring big content marketing benefits to just about any business. Do you have a favorite branded podcast on your regular playlist? Let us know what you’re listening to in the comments.

What podcast will be the best in 2018? Attend Content Marketing World this September to learn which ones rise to the top. Even better, expand your podcasting and other content marketing skills by attending this educational event. Register today. 

Cover image by Joseph Kalinowski/Content Marketing Institute

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Tuesday, January 30, 2018

How To Use Coupon Marketing To Increase Conversion Rates in 2018

How To Use Coupon Marketing To Increase Conversion Rates in 2018

You probably already know that conversion rate optimization (CRO) remains the “number 1” objective for any digital marketer or online business.

When it comes to CRO, I’m sure you’re thinking about: Landing page optimization, call-to-action (CTA) placements and lead forms!

But here’s the challenge…

Do these conversion optimization strategies guarantee torrents of new customers to your site?

The answer is NO!

The bigger challenge is that these strategies alone won’t help you retain your existing customers so that they keep coming back.

If you’re serious about conversion optimization this year, you’ll need to add coupons to your CRO strategies.

Why?

Let me explain. 91% of customers prefer revisiting a retail site if offered a coupon. And users with coupons spend 24% more than regular shoppers.

This means that adding coupons to your CRO mix can instantly boost your conversions.

But, using coupons to boost your conversions isn’t as easy as it sounds.

In fact, according to Couponbuffer.com, 321 billion coupons were distributed in 2015, but only 2.5 billion were redeemed.

This means that the potential ROI of coupon marketing is low.

So does this mean you shouldn’t use coupons to optimize conversions?

The answer is a resounding NO!

Now, I’m sure you’re wondering:

How do I use coupons without having to worry about low ROI?

Turns out you’re in luck. Because today, I’m going to pull back the curtains and reveal a step-by-step guide to using coupons to boost your conversion rate.

Let’s do this.

Step 1: Determining who to target – new customers or existing ones

Okay! This isn’t new…

…but let me reiterate this again:

The success or failure of your coupon marketing strategy depends upon how well it resonates with your target audience.

This means that you’ll need to first figure out who you are going to target with your coupon campaign. Are you planning to target new customers? Or do you wish to attract existing customers to stick with your business?

If you’re looking to target new customers, you’ll need to go over and beyond what your competitors are offering.

Remember, 80% of buyers switch brands if offered better discounts and promotions.

On the other hand, if you’re looking to target your existing customers, you’ll need to carefully analyze their buying patterns and browsing behavior, and carefully come up with coupons that match their buying habits.

Let me explain this with an example.

Popular shoemaker Crocs were looking for ways to reconnect with their existing customers. The company decided to offer 15% discount coupons to lure in existing customers in the age group of 18 to 50 years to buy from its Crocslite range.

The results of the Crocs mobile coupon campaign were rather astonishing.

The company got 94,000 mobile coupon redemption requests in the first month.

What does this mean for you?

Tailoring your coupon campaign to suit the needs and buying habits of your target audience could be a great way to instantly boost your conversions.

But, don’t just let your customers leave you when they are done redeeming their coupons. Instead, retarget them with follow-up coupons.

It will help you keep your audiences’ interest in your business and products.

Now that you know who to target through your coupon marketing campaign, it’s time to know what to offer…

Step 2: Deciding what to offer

By now you already know that different customers have different buying preferences, and it makes sense to offer them coupons based on their preferences, and needs.

But here’s the deal. The sheer multiplicity of coupon marketing can easily lead to an overall confusion ruining your otherwise successful coupon campaign.

This means that you’ll need to be very careful when choosing the best type of coupons in order to target your audiences.

Here’s what you should do. Be careful when selecting coupons for your campaign. Make sure the type of coupons you’re selecting align with the buying habits of your target audiences.

Choose a dollar value discount coupon if your intended buyers love instant savings on their purchase. Drop in a text-based coupon if your buyers love shopping via their mobile phones. Or send digital coupons with “Abandoned Cart Email Notifications” to encourage buyers to complete their transactions.

Remember…

Thoughtfully opting for a coupon for your buyers can spell the difference between a good conversion rate and a bad one.

Here’s an example of how to do it right:

New York-based company, Birchbox, send a 20% off discount coupon with its “Abandoned Cart Email Notifications”.

As a result, the online beauty product company is able to reduce it’s cart abandonment rates; thereby, increasing its conversions.

Let’s move to the next step…

Step 3: Choosing where to market your coupons

By now you know who to target and what to offer through your coupon campaigns.

But here’s the BIG QUESTION:

How do you maximize the reach of your coupon campaigns in a bid to drive torrents of traffic and tons of sales-ready leads?

The answer:

By publishing your coupons on Online Coupon Directories!

Here’s why…

96% of buyers visit online coupon directories to look for discount coupons before making a purchase.

The bottom line?

Publishing your coupons on online coupon directories will help you connect with potential buyers who are already looking for discount deals for the services you’re offering or the products you’re selling.

You can also look to promote your coupons on social media sites and integrating them with your email marketing.

Why?

Because 71% of buyers follow brands on social media to get coupons.

And that’s not all…

58% of buyers want to get coupons via email.

The best part?

Buyers love to share discount coupons with their peers, family and friends.

In fact, 28% of buyers share coupons on social media platforms and 40% of buyers share email coupons.

What does this mean for you?

Free brand promotion, better brand recall value, positive social sentiments, lower marketing cost, maximized reach and awesome ROI.

Here’s an example:

Gap averaged turnover of over $10,000,000 in a single day with its 50% discount coupon.

This popular apparel and fashion accessories brand leveraged its social media sites and email to promote its coupon.

Best of all, its 50% coupon was liked by 606,000 Facebook users and was tweeted by over 30,000 Twitter users.

Step 4: Analyzing the performance of your coupon

Now that you know how to successfully launch a coupon marketing campaign, it’s time analyze the performance of your coupon campaign to understand if it is working well or not.

How?

Start by analyzing the traffic to your landing pages. This will help you understand if your coupon campaign is working well to attract traffic from coupon partners and affiliate sites or not.

Next, delve a little deeper and monitor your buyer’s journey to know at which stage of their journey they consume coupons.

But here’s the deal. Keep an eye out for ‘False Positives’ or it can point you in the wrong direction. Don’t work on assumptions.

Instead, carefully monitor all the conversion channels and keep an eye out for any noteworthy data. This will help you avoid any chances of randomness.

But don’t stop there…

Once you’re done with the process, repeat the process all over again.

Remember, constantly tracking, monitoring and optimizing your coupon marketing strategy will go a long way in ensuring optimum conversions.

Over to you!

So that’s how you can use coupons to increase your conversions in 2018 (and beyond).

Now I want to turn it over to you: How do you plan to optimize your conversion rates this year?

Are you still planning to optimize your landing pages, CTAs, lead forms (just like 2017)? Or do you plan to try out new strategies like coupon marketing campaigns to instantly boost conversions?

Let me know by leaving a quick comment below.

Guest Author: Ankit Roy has been a columnist, digital marketing expert, blogger and editor at Designhill. He specializes in digital marketing strategies, technical and international creative SEO, web analytics, and business development strategy. He provides ghost writing, coaching and ghost editing services. You can engage with him on Twitter , Facebook – and LinkedIn

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Ready to ‘Fire’ Your Content Team?

ready-fire-content-team

Have you ever had one of those days where you wish you could start your content marketing team over? One of those days when you want to fire everybody, figure out what you really need, and then hire (or rehire) as needed?

That moment of frustration likely ended quickly because you knew firing your content team wasn’t an option and probably wasn’t the best solution.

But don’t ignore the thought and just push past the pain. Take that negative thought as a signal you need to reflect on why you’re feeling that way – to identify what isn’t working and what practical solutions may be possible. Here are a few questions and tips to help guide you through that process.

If it’s the foundation …

Before you look at the team or the individuals, assess whether your content marketing program is set up for success. Your team needs to work from a strong foundation to have any chance of achievement.

1. Do you have a documented content marketing strategy?

Your strategy is essential to ensuring that your team is operating from the same page. Your strategy should communicate all the relevant elements your team needs to know – purpose, goals, audience, style guide, metrics, etc.

HANDPICKED RELATED CONTENT: Developing a Content Marketing Strategy

2. Do you have buy-in from company leadership, including executives in interconnected departments?

Operating the content marketing team in a silo is a recipe for frustration. If your organization as a whole as well as individual departments (especially sales) haven’t bought in or worse, don’t even know about the content marketing strategy, you must bring them into the conversation.

3. Have all team members been informed of the strategy?

If you have the foundational document, you must deliberately distribute it to the content marketing team. This is not a one-time activity. You should regularly refer to it and be explicit about how the team’s work relates to it.


Educating your #contentmarketing team on strategy is not a one-time activity, says @AnnGynn.
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TIP: Create a one-page version of your strategy for team members to post at their desk as a visual reminder.

If it’s the team ….

If you have a good foundation that all team members know and use, then the problem may relate to the role(s) on the team. It’s time to re-evaluate what your team does and how it operates.

1. What is the purpose of your content marketing team?

If the team’s sole purpose is to implement the content marketing strategy, then this is an easy question to answer. If, however, your team has responsibilities outside of content marketing, assess how resources are divided among those responsibilities. If the other stuff consumes too much of your team’s time, evaluate alternatives (reassign duties that don’t relate to content marketing or reassess your content marketing strategy goals to better fit available resources).

2. What do the team members do?

Briefly detail what each role entails. Don’t copy and paste the job descriptions. Too often, they’re not a reliable measure of what the person in the role does. Think about what each team member actually does each day. (If you don’t oversee them day-to-day, ask their supervisors for input.)

3. How do the roles align with the goals?

Review the content marketing team’s purpose, goals, and success measures against the descriptions of what team members do. Are they aligned? If not, what can you adjust? Should you revise the day-to-day activities or do you need to update your content marketing strategy?


Does each role on your #contentmarketing team align with your program's goals? @AnnGynn
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TIP: Manage the expectations for each role by connecting its success to the overall strategy success measurements. For example, a writer should know how well the calls to action he crafts convert to e-newsletter subscribers.

4. How does each role operate within your workflow?

If every role is aligned with the strategy, and you still have pain points, look to your workflow. Document the general steps from content idea through publication, promotion, and measurement. Then list every role involved in each step. Are there steps that involve too many roles or people? Are there steps that do not have enough roles assigned to them? If you think a step is understaffed or overstaffed, adjust your team structure to maximize the collective effort.

If it’s the person …

If you’re comfortable that the content marketing team is well structured, then the frustration could relate to individuals on the team.

1. Does this person clearly understand what is expected of him or her on a day-to-day and long-term basis?

Review your onboarding process to see how this person was introduced to her responsibilities. Is there a detailed job description? Are daily, weekly, quarterly expectations documented – and, more importantly, shared with each team member? Does this individual receive creative briefs explaining the salient points for each project?

Ensure that your team members fully understand what’s expected from them and how their work fits into the overall production process.

For example, Betty may see on the content calendar that her blog post isn’t running for two weeks so she doesn’t see turning it in a day late as a big problem. But once Betty learns that a missed deadline means her editor has to rush through two articles the next day and forces the graphic designer to work longer the next day to create the cover image, she appreciates the value of her deadline and takes steps to ensure that she doesn’t miss it again.

TIP: If someone was promoted internally to their position on the content marketing team, make sure they’re onboarded to the role.

2. Have you made this person aware they are not meeting expectations?

Do you regularly communicate with the person? Are you addressing expectations in those conversations, especially when those expectations aren’t met?

Annual performance reviews are one step above useless in this category. Dumping a list of must-fix items on a person once a year usually won’t result in significant improvement. And it allows their mistakes to build over 12 months.

Meet individually with your team members with regular frequency – at least once a month. Discuss their progress, identify their concerns, and review how well they’re meeting expectations. Address problems as soon as they arise.


Meet individually w/ your #content team at least once a month to review progress & concerns, says @AnnGynn.
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If the problems continue, create a six-month personal improvement plan that details exactly what the individual needs to do to correct the problems. Establish monthly, three-month, and six-month goals. Set time each week for a formal review to assess progress.

TIP: Never say someone has the wrong or bad “attitude.” You can’t change what a person is thinking or feeling. Be specific about the behavior the person needs to change.

3. Does this person need additional training?

Content marketing teams are fairly new creations by enterprise brands. Often, they were formed with members of existing marketing staff. Perhaps the person shifted into a content team position and wasn’t properly prepared for the role. Or maybe the person hasn’t been able to keep up with evolving technology well enough to do the job well.

Identify opportunities for this person to expand his or her knowledge to obtain the necessary skills to do the job well. Is there an intensive workshop on the topic? Are there a series of webinars available on the subject? Is there someone on the team who could act as a coach to help train this person?

TIP: It’s usually worth the time and resources to invest in a current employee who simply lacks the knowledge rather than firing that person and searching for a new one.

4. How can I fire this person?

Sometimes a person isn’t a good fit for the role or the company. If you’ve exhausted the previously discussed avenues to improvement, sometimes the only solution is dismissing the person.

Talk to your HR department well in advance to see what the formal process is. Remember, the way you fire someone doesn’t just matter to the person being let go but to all the team members. Be professional and respectful when you dismiss the person.

Conclusion

The next time you grow frustrated with your content marketing team, refrain from throwing your hands up in the air. Take a deep breath. Schedule an hour on your calendar. At the appointed time, ask the hard questions, starting with, “Is it the person or the role?” From there, take the necessary steps along the path to finding a workable solution.

To help your content marketing team members expand their skills – and improve your organization’s content marketing success – bring them to Cleveland this September for the world’s largest content marketing education event. Register now for the best savings for Content Marketing World.

Cover image by Joseph Kalinowski/Content Marketing Institute

The post Ready to ‘Fire’ Your Content Team? appeared first on Content Marketing Institute.

Monday, January 29, 2018

How to Start an eCommerce Business on a Shoestring Budget

How to Start an eCommerce Business on a Shoestring Budget

Do you want to achieve financial independence? The internet offers a slew of opportunities that can help you.

You can build an authoritative niche blog, earn commissions through affiliate marketing, sell online courses, and more.

The chances of success? Probably not as high as you hope – unless you have your eyes set on eCommerce.

Here are a few reasons why:

  • According to Statista, retail eCommerce sales will hit $4.5 trillion by 2021.
  • Around 71% of consumers believe that online stores can give them better deals than brick-and-mortar establishments.
  • 67% of millennials and 56% of Gen X now prefer shopping online.
  • 57% of shoppers are now willing to make purchases from foreign sellers.

Impressed? You should be, but despite the growing optimisim around eCommerce, it’s understandable to have some doubts on whether or not it’s the right opportunity for you.

You may not have any idea on what to sell, lack any experience whatsoever in business, or are simply too scared of failures to take your first step.

Whatever your problems are, funding shouldn’t be one of them. And that’s why we’re here – to discuss the best ways an aspiring entrepreneur can build an eCommerce business on a shoestring budget.

A word about drop shipping

Before anything else, you need to learn about drop shipping and how it differs from traditional wholesale.

Unlike wholesale retailing, drop shipping is a business model wherein you don’t have to take physical possession of the goods as a seller. Rather, the manufacturer takes care of delivering orders once a sale has been made through your online outlet.

This means you don’t have to invest in a warehouse or purchase goods in advance. It may sound like a magic bullet for the cost-conscious, but you need to observe a few precautions when searching for dropship suppliers:

  • Avoid Suppliers that Charge a Monthly Fee – Requesting for subscription fees is a red flag that may indicate that the supplier is in deep financial trouble. Of course, it’s also a huge inconvenience for eCommerce startups that are trying to save.
  • Ask if They Consider First-Time Sellers – Some suppliers refuse to work with first-time business owners for various reasons. To improve your chances of approval, make sure you prepare the necessary business requirements, such as your EIN (Employer Identification Number), tax ID, and so forth.
  • Ask About Their Processing Time – One of the risks in drop shipping is putting your brand’s image in the hands of an external entity. As a rule of thumb, make sure the supplier is capable of delivering orders in around 1-2 weeks or less.
  • Learn Their Returns Policies – Even though you’re not directly involved with product shipment, your brand is still accountable for returns and refunds. Make sure you have a solid grasp on how these things are handled by your supplier.
  • Look for a Contact Number – If the supplier can’t provide a contact number, then it’s already too much of a risk. Remember, a reputable drop shipper should be willing to answer all their sellers’ questions via phone call.

Now that we have got those out of the way, it’s time to focus on building your first-ever eCommerce store.

Validating your product’s profitability

A lot of new entrepreneurs make the mistake of investing too much money on an unprofitable product idea, but they’re not entirely to blame.

If you look at directories like Alibaba and SalesHoo, you can’t help but notice the vast selection of goods you can sell in your eCommerce store.

On the plus side, this means you’re certain to find products that fit your desired niche. However, it also means you could be looking at hours upon hours of research to find the perfect product to sell.

As a result, it’s easy to grow impatient and just settle for something that looks promising in terms of ROI and demand. Sure, some products may look good on paper, but you shouldn’t immediately assume they’ll sell well.

What you need to do is to validate your product idea by asking your target consumers directly. A simple solution is to use Survey Monkey and pick “Consumers in My Target Market” during your first login.

Upon creating a new survey, you can start from scratch by specifying your own questions or use a template pre-made for product research and testing purposes:

Don’t worry – you can still modify or increase the number of questions included in the template. Survey Monkey’s intuitive interface makes it easy to find everything you need from the left menu:

When you’re satisfied with your survey questions, click “Next” to pick your response collection method:

It may take weeks – if not months – before your survey generates enough insights to validate a product, but that’s still way better than spending days and hundreds of dollars on something that won’t sell.

Pick an eCommerce platform

Thanks to modern eCommerce platforms, it should be manageable for a single person to build an online store from scratch. But then again, nothing is a one-size-fits-all solution in business.

To help you decide which platform is best-suited for your needs, here’s an Infographic by Lodlois which has a side-by-side comparison of the top eCommerce platforms known today:

Image Source: Lodlois

For the sake of this guide, we’ll use Shopify as an example since it is the biggest and most flexible platform in terms of cost and functionality. It has a straightforward registration process that requires you to pick a store name right off the bat.

If you still haven’t thought of a good name for your online store, don’t sweat it too much – you can always change your store name later.

Creating your Shopify account

The next steps involve configuring your Shopify experience by answering a couple of questions. Take note that other platforms implement a similar setup process to make sure you easily find the most relevant features.

That said, make sure to answer as honestly as you can:

Finally, fill in the personal information that you’d like to use with Shopify. When done, you’ll be taken to the main interface where you can add products, customize your store, and perform a handful of other tasks for your newly-founded eCommerce business.

Customizing your theme

One of the advantages of using an eCommerce platform like Shopify is that you can easily set up a visually-appealing store within minutes. Simply click “Customize theme” from the home section and pick from the free theme repository or purchase one from the paid marketplace:

At first, you don’t have to worry about making major changes to your online store’s appearance. Every available theme you can use – free or paid – is already pre-configured for user experience; products are highlighted above the fold, the site loads fast, and the navigation should be fluid and responsive.

After adding a theme, be sure to use it as the active theme by clicking the “Actions” dropdown menu and selecting “Publish”.

Eventually, modifying your online store’s look to align with your brand is important. But for now, you can keep things the way they are as you get the rest of your store ready for launch.

In any case, you can click “Customize” to start personalizing your online store using the Shopify theme editor, which features a CMS-like interface.

Adding products

Upon finding and publishing a theme you’d like to work with, you can now start adding products to your catalog. Just head to the “Products” tab from the main menu and click the big blue “Add product” button.

Product categorization is another of the strong points of Shopify. On the “Add product” page, you can organize each item by product type, vendor, collections, and tags.

The good news is, you probably won’t even have to fumble about these settings with drop shipping. Upon striking a deal, your supplier should provide you with a CSV file, which can be imported straight into your product catalog – sometimes with the applicable categories intact.

To do this, go to the “Products” section and click “Import”:

Next, click “Choose File” and locate the CSV file sent to you by your supplier. Click “Upload file” to proceed with the import.

Alternatively, you can import drop shippable items straight from Oberlo – Shopify’s official drop shipping partner – by clicking “Find products” from the initial menu.

Oberlo offers a simple search feature that lets you browse for products in your niche using keywords and categories:

While it significantly cuts the time it takes for you to build your online catalog, it also eliminates the flexibility of choosing your own products from marketplaces like SalesHoo and Alibaba. Products supplied through Oberlo also have a small markup, which can be an issue for new stores that need to make every penny count.

But if you’re willing to make the trade-off, just don’t forget to validate your featured collection and verify that the supplier is a trustworthy business. You should be able to find the supplier’s name by clicking through to the product page:

Another way to quickly populate your product lineup is to use an app called Importify, which works the same as Oberlo. The only difference is that you get to import products from a broader range of marketplaces like Aliexpress, Amazon, Alibaba, Etsy, and so on.

Importify can be installed via the Shopify app store, which can be easily accessed from the main menu. However, it requires a minimum fee of $14.95 per month for the basic plan.

Configuring payment methods

Now that your catalog is ready, your online store needs one more thing before it can be operational – your payment methods.

Below are some of the payment methods currently supported by Shopify:

  • PayPal Express Checkout
  • BitPay
  • PayDollar
  • Coinbase
  • GoCoin
  • Lay-Buy
  • All Major Credit Cards
  • Manual Payments (Bank Deposit, Cash on Delivery, etc.)

The settings for your payment methods can be found from the “Settings” page:

That’s it! Assuming you’ve already activated your Shopify plan, then you’re now able to sell and receive payments from your very first eCommerce store.

At this point, you spent around $100 for the necessary business requirements, the Importify app (optional), and the Shopify plan. You may also have burnt an hour or two in setting up your digital storefront, excluding the time you invested in product research and supplier negotiations.

What comes next are perhaps the most gruelling aspects of eCommerce drop shipping: marketing your brand and generating sales.

Although these topics are large enough to warrant their own full-length guides, that doesn’t mean we can’t give you a few tips to get the ball rolling:

Build a mailing list

As a new eCommerce business, you need to accept the fact that the majority of your prospective customers won’t convert on their first visit.

They simply don’t know you well enough to hand over their hard-earned cash. So, rather than forcing a sale down their throats, a better approach is to capture them as email subscribers.

MailChimp is one of the best free tools you can use for this purpose. It can help you with anything, from creating registration forms to setting up automated follow-ups to shopping cart abandoners.

Consolidate your data

If you want your eCommerce store to strive, then you need to make decisions and optimizations that are guided by data.

Cyfe is a business dashboard software that can aggregate data from every area of your online business.

To set up your custom Cyfe dashboard, you need to add “Widgets” that integrate with other services you use. For example, if you’re a Shopify store owner, simply look for the Shopify widget to start tracking key performance indicators such as sales and revenue.

Cyfe also recently rolled out “mashup” widgets, which allow you to visualize metrics from multiple sources in one graph. This will allow you to connect the dots and determine how certain data affects your bottom line.

For example, you can create a mashup widget that shows if the recent spike in Facebook likes actually increased sales. With so many challenges with marketing attribution nowadays, this simple solution is most welcome.

Build a social presence

The quickest way to earn your customers’ trust is to connect with them on a personal level.

By creating official business pages on popular social networks, you not only expose your brand to your target audience – you can also leverage your presence as an actual selling outlet.

Facebook, for example, allows you to insert “Shop Now” buttons to your business page:

As your social presence grows, the more feedback and reviews your products get. In turn, you can use the social proof to convince more prospects and close more sales.

Final words

A word of advice to new online store owners: don’t quit your 9-to-5 job yet. Ideally, drop shipping is a full-time commitment, but it’ll probably take months before it becomes sustainable.

In the meantime, here are a few learning resources that can help your eCommerce business gain momentum:

Guest Author: Vikas Agrawal is a start-up Investor & co-founder of the Infographic design agency Infobrandz that offers creative and premium visual content solutions to medium to large companies. Content created by Infobrandz are loved, shared & can be found all over the internet on high authority platforms like HuffingtonPost, Businessinsider, Forbes , Tech.co & EliteDaily. 

The post How to Start an eCommerce Business on a Shoestring Budget appeared first on Jeffbullas’s Blog.


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How to Curate Content Like A Pro: 8 Lessons [Examples]

curate-content-pro-examples

Editor’s note: Even if you read this title when CMI published it three years ago, you’ll find the updated information and new examples helpful to your content curation.

Content curation taps into the power of existing owned, social, and third-party media to enhance and extend your content marketing resources.

This doesn’t mean content curation is free.

Rather, curated content is more cost effective than brand-spanking-new content. Even better, content curation enables you to maximize the full potential of existing content across your organization.

To ensure that we’re on the same page, here’s my content curation definition:

To meet your audience’s information needs, content curation is the assembly, selection, categorization, commentary, and presentation of the most relevant quality information. You add your human editorial perspective while integrating your 360-degree brand.

While saving your audience valuable time, content curation isn’t a cheap substitute for original content creation. Rather, content curation yields measurable benefits aligned with your business goals. It:

  • Fills your editorial calendar with quality content from a variety of voices
  • Extends the life of existing content across your organization, including non-marketing information
  • Supports ongoing content amplification and distribution

#Contentcuration isn't a cheap substitute for original content, says @HeidiCohen.
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By contrast, content aggregation is the compilation of information, references, or links. While it looks like content curation, content aggregation lacks unique editorial input and commentary.

While most content marketing research no longer tracks the use of content curation as a separate category, Jebbit’s Jenna Keegan recommends marketers ideally strive to curate 25% of their content.


Marketers should strive to curate 25% of their #content, says @jennakeegs.
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Based on my experience, marketers can use content curation at least once a month or as frequently as once a week. Here’s how a monthly content curation plan might look:

content-curation

8 ways to curate content like a pro

To curate content that breaks through the information clutter to support business objectives, here are eight ways the pros use content curation to yield measurable results.

1. Spotlight the best of the week’s news

Curating the news provides a useful service for your audience. It highlights key events and changes your niche that they need to stay current. Christopher Penn does this with his weekly curated email newsletter, Almost Timely News.

best-news-spotlight

In the Almost Weekly News, Christopher organizes curated links across a consistent set of categories. While focused on marketing, he includes other categories that add depth to the content such as:

  • Good Reads, Long Reads, Interesting Stuff
  • Fun, Games, and Entertainment
  • Economics, Politics, and Society

Christopher includes an introduction with his commentary on the week’s events. This editorial distinguishes his content curation from aggregation.

Christopher Penn’s pro content curation process 

Key to content curation success: Human judgment. (HINT: You should incorporate editorial decision-making too.) Vet the information you curate to ensure that it’s valuable to your audience. 

Curate your content in small batches to simultaneously support your daily content and social media efforts.

Each day Christopher identifies the top content he finds interesting or useful by checking the top shared content on Twitter and LinkedIn. (His audience is B2B, so your focus may vary.)


Curate #content in small batches to support daily content & #socialmedia efforts. @HeidiCohen
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Due to his skill set, Christopher’s curation process is more technical than most content creators’. He uses a suite of SEO and social media analytics tools as well as custom-built software to clean up his social shares and prepare the content for the newsletter.

Actionable content curation tips:

  • Brand your curated content. He uses a consistent email header image. It’s an interesting combination of mousetraps revealing his sense of humor.
  • Organize the information to help audience consumption. Make your content curation more than a link dump.
  • Add value for your audience in the form of editorial commentary. Include your personal insights like Christopher does.
  • Incorporate marketing promotion with care. Christopher announces his books, speaking engagements, and product offering in his newsletter. He’s earned this right by consistently offering quality content curation. The promotion is clearly defined as “advertising” so that the editorial line isn’t blurred.

2. Develop a cyclical curation column to fill your editorial calendar

Provide your audience with regular content servings to develop content anticipation. This is even more important in an era where appointment media has disappeared. 

Spin Sucks’s Gini Dietrich’s pro content curation process

Create cyclical content your audience looks forward to consuming.

It’s relatively easy to create regardless of your content resources with an established content curation format. 

For example, the Spin Sucks editorial calendar includes two weekly content curation columns: Gin and Topics for YouTube videos and The Big Question for Slack group discussions. Gini points out that these curation columns broaden the blog’s reach.

spin-sucks-editorial-calendar

At the start of Gin and Topics, Gini used her personal Facebook and Twitter accounts to ask her community to send her videos they thought were funny. Initially it was time consuming, but after three months people started submitting videos on their own. She still includes a reminder at the end of every column to forward videos.

Gini has evolved to using the Spin Sucks Slack group’s Gin and Topics channel to collect video links. On average, she receives 10 to 15 videos per week from which to choose.

In true pay-it-forward social media style, Gini gives people credit for the videos they forward by linking to a piece of their content.

gini-videos

For The Big Question, Gini posts the week’s question in the Slack channels and on social networks. Additionally, she posts it in HARO (a regularly distributed email and website where content creators can seek sources for their articles that’s distributed to thousands of PR-type professionals), bringing in new readers and subscribers.


Use @helpareporter or @slackhq to seek sources for articles & build your community, says @gindietrich.
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Actionable content curation tips:

  • Develop a tailored cyclical curation content format for your audience. It facilitates content creation on a regular publishing schedule. While Gini’s Gin and Topics took time initially, it’s relatively low-maintenance to create on a weekly basis.
  • Get your community involved in your content curation. Ask your social media communities to spotlight content they think is worthwhile. When the piece is published, they’ll share with their networks, which helps your distribution.
  • Think beyond your curated content. Build your community by paying it forward with mentions and links. Also by tapping into other people’s communities such as HARO.
  • Brand your curated content columns. Act like a media entity to create ongoing columns that are recognizable to your audience. Craft a consistent title and graphic like Gini did.

Get your community involved in your #contentcuration efforts, says @HeidiCohen.
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3. Get your audience and staff involved

With a small editorial team also responsible for marketing materials, Contently uses content curation to maximize productivity, according to Editor-in-Chief Jordan Teicher.

Contently’s Jordan Teicher’s pro content curation process

Jordan incorporates content curation into Contently’s brainstorming meetings. For example, he asks his team to find existing studies about which they can say something new.

Spotlight your internal expertise. Jordan also taps into organizational expertise with the use of brief questionnaires. They ask employees to share their predictions and tips that the editorial team gathers and synthesizes into a listicle or infographic.

While curation is an important part of Contently’s offering, truly original content is the core of its strategy. According to Jordan, Contently aims for a ratio of 75% original content and 25% curated content. But, curated content is always viewed through some lens of originality.

Actionable content curation tips:

  • Be original even if it’s curated content. If you regurgitate someone else’s work without adding your perspective, you won’t benefit from it. Even if an individual article does well, the audience won’t care that it came from you.

Be original even if it's curated #content. Add your perspective, says @JordanTeicher.
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  • Figure out how your analysis or opinion complements a report from another publisher. Similarly, if you’re collecting quotes from leaders in your industry, ask them questions they haven’t heard. Don’t reinvent the wheel, but reimagine the source material. 

4. Incorporate your existing content into new content to keep it visible

“For my role with Content Marketing Institute, curation is viewed as a holistic process — it flows through all of the content produced by the editorial team, and is treated as part and parcel to CMI’s overarching content marketing strategy,” according to Jodi Harris.


Alignment with your #contentmarketing strategy is integral to successful #ContentCuration, says @Joderama.
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Jodi doesn’t solely view curation in terms of individual content assets such as blog posts, newsletter content, or videos. Instead, she assesses how to amplify content that is already resonating, so that its value and usefulness can be extended to new audiences.

Content Marketing Institute’s Jodi Harris’s pro content curation process

Repackage multiple posts into “essentials” guides on the topic.  “How to Deliver Emails That Will Increase Reach, Impact, and Subscriber Satisfaction” is a prime example.
deliver-emails-increase-reach-jodi-harris

Repurpose a key component of a popular post into a new format such as a checklist, an infographic, a data visualization chart, or social media posts.

To identify high value assets and efficiently turn them into curated content on an ongoing basis, Jodi shares a few tips that have served her well:

  • Monitor initial performance of all content. This includes examining search traffic over time to determine the long-tail potential of high performing content. If a piece of content still drives good search traffic after six months of publication, it’s likely a topic of interest for the audience and, therefore, is worth focusing on for curation purposes.
  • Track the most popular creative assets you publish across all of your platforms. For example, Jodi uses a spreadsheet to log the creative content marketing examples that contributors have shared in CMI’s blog posts, case studies, Chief Content Officer magazine, social media conversations, and other content channels. She updates the list weekly, so all the information she needs for future example-driven curation efforts can easily be found, accessed, and applied.

Actionable content curation tips: 

  • Mine highly shared and commented content, blog posts, presentations, and other social media activity for high quality examples. Track them in a single location.
  • Cross-link to older content. After surfacing relevant high-performing content to spotlight in new content, include a link to the new content in the original post. This helps your search optimization and keeps your content fresh.

cross-link-older-content

5. Pick the best of available content

Each morning BuzzSumo’s Steve Rayson reviews content written by the people he regularly follows using BuzzSumo’s outreach lists. He likes to be one of the first to share or comment on that content.


Make #contentcuration a daily habit, says @steverayson.
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BuzzSumo’s Steve Rayson’s pro content curation process

Next, Steve searches BuzzSumo for recent content on his core topic of interest (content marketing) that’s receiving shares and links.

For example, when curating “interactive content” for an article, he saw many lists of so-called great examples. After checking performance results, he discovered the content may have looked great but didn’t resonate with audiences. Steve always checks his perceptions with the actual number of shares and links.

interactive-content

Support building authority and credibility. To that end, it’s important to BuzzSumo to find and share the latest news and findings about its core focus with its audience.

Curate strong content examples that help the audience and add original advice. For example, a curation of good how-to posts includes an analysis of what makes a good how-to post. (For a curated list of Steve’s content curation tips, check out this article.) 

Actionable content curation tips:

  • Add value. This is a key aspect of content curation that many marketers miss. Answer: “Why is this content important for my audience?” Ideally, add context, link to related information, and provide analysis and opinion.
  • Make curation a daily habit. Support your audience with regular servings of curated content. This is similar to Christopher’s weekly approach.
  • Seek, sense (aka filter), and share. As you find content, you validate it, put it into context for your audience, and assess how valuable it is. As a result, you only share what’s really valuable to your audience. Good curation saves your audience time to focus on the most important content.

Good curation saves your audience time to focus on the most important #content, says @HeidiCohen.
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6. Curate other people’s research

Provide readers with a comprehensive understanding of a new or hot topic. Curate the latest research from credible sources based on the blog’s core categories.

Actionable Marketing Guide’s Heidi Cohen’s pro content curation process

I stay abreast of the latest marketing research by reading a few key email newsletters, namely eMarketer, Global Web Index and Marketing Charts, as well as sources like Nielsen, comScore, and Pew Internet.

Additionally, I monitor other major annual research efforts such as Mary Meeker’s annual data dump and Content Marketing Institute/MarketingProfs research.

Find new content ideas and topics based on this research, such as this one on audio content. Further, I include at least one data point and related chart in every piece of content I create to validate my assumptions.

chart-data-type

My goal is to digest the relevant key research by credible sources to provide readers with an understanding and tactics they can use.

credible-sources

My research roundup posts follow this process:

  • Select the key data points important to the audience. It’s essential to examine each piece of research for validity and other factors. Sometimes companies skew their research results based on whom they survey and the questions they ask.
  • Include relevant data charts to attract attention and yield shares on social media platforms.
  • Add personal analysis and commentary based on my marketing knowledge and experience. Many executives accept market research without checking its assumptions, respondents, and questions.
  • Provide actionable marketing tips based on the research results. I go beyond selecting and explaining the data. I show readers how to use the information.
  • Add influencer input. Depending on the research and topic, I reach out to colleagues to get their perspective.

Actionable content curation tips: 

  • Collect relevant research on a key topic for your readers. Become the go-to expert by sharing other people’s research.
  • Provide context. Don’t leave the data without providing quality commentary for your audience.
  • Augment curated content with useful visuals. This can include photographs, videos, and presentations. For research, this generally means data charts. The key benefit of this tip is to drive Pinterest activity. 

Co-Schedule’s Nathan Ellering’s pro content curation process

The idea for Nathan’s post, The Best Times To Post On Social Media, came from asking the customer support team, “What questions do customers ask again and again?” This is a prime example of curating FAQ content where you answer your audience’s pressing questions by supplying the best answer.


Curate #content ideas from your customer support team says @njellering.
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Beyond creating blog posts, it provides quality content for your sales and customer service teams and eliminates redundant work. Even better, Nathan’s article improved on existing content.

Research the keywords the audience and prospects would use to find this information. Using Moz, Nathan found a core keyword phrase (e.g., best times to post on social media) and several related keywords surrounding each of the major networks (e.g., best time to post on Facebook, best time to tweet).

Combining the post idea and related keyword phrases yielded the initial post outline. As a result, Nathan knew what content he needed to curate – research studies or data citing the best times to post on each major social network.

To determine the commonalities Nathan put the data into a spreadsheet. This enabled him to transform keywords in the outline into bullet points for each social media network.

CoSchedule initially published the post with an analysis of 10 studies. After examining its success and feedback, Nathan did more research to answer time-zone questions. This resulted in an expanded and republished post.

expanded-republished-post

Nathan continues to curate new research as it becomes available to enhance the blog post, keeping it up-to-date and relevant.

After the success of the Best Times to Post On Social Media article, Nathan used the same structure to plan new content, including The Best Times to Send Email. It too was a success.

Based on the new content’s success, CoSchedule instilled content curation as a performance standard in all new blog content:

Actionable content curation tips: 

  • Curate content ideas from your customers, prospects, and followers. Ask your sales and customer service teams for key questions they get asked again and again. Also use social media to gather these questions.
  • Connect content ideas to keywords your prospects use to find information. Build search optimization into every piece of content before you write.
  • Back up every claim in your content with fact-based curated research. Support your content assertions with data.
  • Examine blog post comments, social media messages, and support tickets for new ideas to enhance your existing content. Don’t be complacent. Extend your content offering to update or add new content to answer new questions.
  • Optimize content long after it publishes to keep it relevant. Ensure that your content answers new questions and contains the latest data.

Optimize #content long after it publishes to keep it relevant, says @njellering.
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7. Get influencers involved to create crowd-pleaser content

Curated influencer content is popular since it taps into influencers’ name recognition and reach, which should drive traffic to your content.

Many content creators underestimate the amount of work involved in the research and outreach stages of this type of content.

AudienceBloom’s Jayson DeMers’s pro content curation process

The best way to curate content is to find the right influencers from whom to draw.

You need three filters to find people who fit your criteria. They should:

  • Have a strong reputation
  • Know what they’re talking about on the topic
  • Be willing to contribute

Find the top-shared content within a given topic. Jayson usually starts with a tool like BuzzSumo. Then he traces the content to its originators or to the people most responsible for promoting it.


Use a tool like @BuzzSumo to find top-shared #content within a given topic, says @jaysondemers.
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Judge the originality, effectiveness, and knowledge of the people behind the work. This editorial selection whittles the list to only well-known experts in the field

Check each influencer’s social profiles and see how often those people respond to incoming comments, questions, and requests. If they are active, they’ll probably be willing to respond to the request, if not contribute fully to the content.

Actionable content curation tip: 

  • Do your homework to surface the best contributors. It’s a lengthy process, but worth it. It leaves you with the strongest candidates in terms of willingness to provide content and the strength of that content.

Aaron Orendorff’s pro content curation process

To get influencers contributing to epic content isn’t easy. But the two ingredients most people leave out – which can sideline even the best outreach plans – are simplicity and singularity, Aaron says.

Make influencer outreach easy and clear. Aaron keeps a singular communication focus – one person, one email, one exchange, one ask – one move at a time, as he did with Growth Hacking: Strategies and Techniques from Marketing’s 25 Most Influential Leaders.

Create a Google Form composed of two questions that resonate with the influencer along with word-count requests to gather influencer contributions.

Secure initial contributions from people with whom you have strong relationships. Use email or direct messages. For example, here’s Aaron’s Facebook exchange with Eric Sui, the CEO of Single Grain.

aaron_orendorff_eric_sui_convo

Close each exchange with a request for an introduction to another influencer. Aaron asks, “Can you introduce me to (blank)? They’d be perfect for this too.”

Here’s the key to Aaron’s masterful content curation: As he trades “up the chain” – moving from people he knows to people he doesn’t know – he keeps his communication simple and straightforward, adding social proof along the way.

Use social media, specifically Facebook and LinkedIn, to get additional respondents as a last attempt. This step increased the number of contributors to his article to 25.

influencer-roundup


Use #Facebook & #LinkedIn when reaching out to influencers to contribute #content, says @iconicontent
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Actionable content curation tip: 

  • Use the same simple curation principle to encourage influencer amplification when the post goes live. Send each contributor a short email with a simple request. Here’s a copy of Aaron’s email. Yes, it technically contains three asks.

influencer-curation-thank-you

8. Create the ultimate list

Ultimate-list-type content serves two key content marketing needs. It:

  • Provides foundational or cornerstone content on the topics at the center of your content hubs and silos
  • Attracts a broader audience based on its depth of content to support your traffic objectives

HubSpot’s Lindsay Kolowich and Corey Wainwright’s pro content curation process

HubSpot’s content team members have mastered the curated ultimate list; they call it How to Crowdsource a Blog Post Using Google Docs. As Corey explains, “It’s an efficient way to curate the contents of a list post, drawing on the knowledge of many to fill in the knowledge gaps of the one.”

Determine post focus. Select a topic that lends itself to input from different perspectives and experiences. 

Set up a Google Doc to capture input. Corey advises using the KISS (Keep It Simple Stupid) principle to attract a broader array of contributions. Give participants leeway to tailor their responses. Requests asking for more details appear to require more work and can scare away potential contributors.


Use @Googledocs to capture input from potential contributors. #CoreyWainwright via @HubSpot #contentcuration
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Invite people to participate. Create a list of people from whom you’d like to gather information. Draft an introductory email to explain what’s involved and why you chose them. Give contributors a reason to participate. She uses the blue “share” button in the top-right corner of the Google Doc.

introductory-email-contributors

Set an example for contributors. Input a few examples of what you’re seeking to help participants.

Curate the best ideas. After collecting the input, use your headings to create your list and craft the post. In the process eliminate duplicate and/or weak contributions.

Curating different perspectives using this approach is especially helpful for global examples when the author either isn’t familiar with brands in other regions or doesn’t speak the language, Lindsay says.

She used this approach for The 17 Best College Instagram Accounts (And Why They’re So Darn Good) to gather input from colleagues from other regions of the world.

They sent their ideas with translated captions. As a result, Lindsay was able to include examples from Chile, United Kingdom, Lebanon, and other countries.

Content curation bottom line

Done well, content curation positions you as the go-to tastemaker in your niche.

Content curation fills your editorial calendar with high-quality content, extends the life of your existing content, strengthens your social media participation, supports long-term distribution through search, and supplements your content with your commentary and contextual positioning of other people’s content.

You become known for surfacing quality content across owned, social, and third-party media through the use of more streamlined processes and tools like these pros.

What’s holding you back from filling out your editorial calendar and distribution plan with curated content?

Curate the best ideas in content marketing over a few days this September in Cleveland, Ohio. Register today for Content Marketing World for lowest rates.

Cover image by Joseph Kalinowski/Content Marketing Institute 

Please note:  All tools included in our blog posts are suggested by authors, not the CMI editorial team.  No one post can provide all relevant tools in the space. Feel free to include additional tools in the comments (from your company or ones that you have used).

The post How to Curate Content Like A Pro: 8 Lessons [Examples] appeared first on Content Marketing Institute.